Library & Instructional Technician

Salary Range

Competitive

Benefits

• Front Loaded PTO 
• Tuition Assistance 
• Medical, Dental, Vision
• 401(k) – with Employer Contribution 

South College - We are one of the nation’s fastest growing institutions of higher learning … come grow your career with us. In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture. 

Over 20,000 Students

10 Campuses

Competency Based Education

Online

Library & Instructional Technician Description

Essential Duties and Responsibilities:

• Work with Instructional Design and Technology leadership on projects that support the IDT team. 
• Assist students with navigating Canvas courses. 
• Provide training and support for the basics of Canvas and other instructional technologies that support teaching and learning. 
• Assist with IDT Help Desk on level 1 tickets. 
• Provide excellent customer service and problem solving skills in assisting all users. Direct users to a librarian for further assistance as needed.
• Assist with maintenance and use of library collection, printer, computers, and laptops. 
• Provide accurate circulation, interlibrary loan, and inter-campus loan services. 
• Collect and report library usage data monthly and as requested.  
• Supervise assigned Federal Work Study to provide sufficient coverage for all hours. 
• Issue college ID cards to faculty, staff, and students. Maintain equipment and order supplies. 
• Participate in assigned department teams, projects, and committees. 
• Participate in Welcome Sessions and other assigned campus events to represent the library department. 
• Attend all department and institutional meetings and training sessions as requested by supervisor.
• Participate in a minimum of one professional development and one community service activity each year.
• Adhere to South College's Commitment to Behavior Standards. 
• Adhere to all policies and guidelines established by the institution, school, department, affiliated partners, as described in the employee handbook, and any other directives or memoranda. 
• Complex Cognitive activities
• Advanced verbal and written communication often in stressful situations involving students or co-workers
• Fast-paced work environment requiring quick adaptation skills in a changing strategic and tactical workplace
• Complete other duties as assigned by supervisor.

Education

• Minimum Associate’s Degree
• Bachelor’s Degree preferred

Experience

• Library experience preferred

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.