At ClassLink, we believe learning should be accessible, engaging, and empowering for every student, every educator, everywhere. That’s why we build secure, intuitive tools that empower more than 26 million students and educators worldwide. From simplifying access with single sign-on, to advancing equity with usage analytics, to automating secure rostering, our platform helps schools focus on what matters most: teaching and learning.

We’re not just building tools, we’re building what’s next in education. By removing barriers and enabling data-driven decisions, our solutions help educators lead with confidence and students thrive in and out of the classroom every day.

Our team is driven by purpose and grounded in three core values:

• Strive to Grow - always learning, improving, and innovating.
• Deliver Worthwhile Experiences - for our users, our partners, and each other.
• Contribute with Heart - putting people first in everything we do.

These values shape how we work, innovate, and support the communities we serve. If you’re ready to do work that makes a real difference, and grow alongside a team that values collaboration, support, and continuous improvement. ClassLink is the place for you.

ClassLink is looking to hire an Agentic Engineer (IC2) . The Agentic Engineer designs, develops, tests, and maintains AI-enabled software solutions, intelligent automation, agentic workflows, and cloud-native applications supporting ClassLink’s products. Working across Product and Engineering teams, this role delivers secure, scalable, high-quality solutions while contributing to engineering standards, reusable components, technical documentation, and peer mentoring. Success requires strong software and AI engineering expertise, analytical problem-solving, collaboration, adaptability, and a continuous improvement mindset.

Key Responsibilities

AI-Enabled Engineering & Technical Excellence

• Design, develop, and optimize AI-enabled applications, intelligent automation, and agentic workflows that deliver customer value.
• Apply AI-assisted engineering practices, prompt engineering techniques, and modern software development methodologies to improve engineering effectiveness.
• Ensure solutions comply with established standards for AI governance, security, testing, and software quality.

Accountability & Results

• Own technical implementation for features and services from design through deployment.
• Design scalable integrations between AI systems, enterprise platforms, APIs, and cloud-native services.
• Resolve technical issues related to performance, scalability, reliability, and maintainability.

Operational Excellence & Continuous Improvement

• Improve engineering efficiency through automation, workflow optimization, testing improvements, and AI-enabled development practices.
• Contribute to technical documentation, reusable components, and engineering standards.
• Stay current with emerging AI technologies and recommend improvements that benefit the engineering organization.

Collaboration & Communication

• Collaborate with Product Management, Architecture, Infrastructure, QA, and DevEx to deliver successful product outcomes.
• Participate in technical design discussions, code reviews, and engineering working groups.
• Share technical knowledge and contribute to a collaborative engineering culture through code reviews, design discussions, and peer support.

This role is 100% remote eligible, with quarterly strategy meetings that are in-person.

NOTE: This job description is not intended to be all-inclusive. Employees may be asked to perform other related duties as assigned to meet the ongoing needs of the organization.

Required Skills:

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field, or equivalent combination of education and experience.
• 2–5 years of experience in software engineering, application development, or AI-enabled solution development.
• Proficiency in one or more modern programming languages such as C#, Java, Python, JavaScript, or similar.
• Experience designing, developing, testing, and deploying scalable software applications using Agile development methodologies.
• Working knowledge of cloud platforms (e.g., Microsoft Azure, AWS, or Google Cloud Platform), RESTful APIs, and distributed application architectures.
• Experience with AI-assisted development tools, prompt engineering techniques, and modern software engineering practices.
• Familiarity with DevOps practices, version control, CI/CD pipelines, automated testing, and observability tools.
• Understanding of secure software development practices, application security, AI governance, and software quality standards.
• Strong analytical, troubleshooting, and problem-solving skills with the ability to independently resolve technical issues.
• Excellent communication and collaboration skills with experience working on cross-functional Agile teams.

Preferred:

• Experience developing AI-enabled applications, intelligent automation solutions, or agentic workflows in a production environment.
• Familiarity with large language models (LLMs), AI orchestration frameworks, vector databases, or retrieval-augmented generation (RAG) architectures.
• Experience with containerization technologies, Kubernetes, serverless computing, or cloud-native application design.
• Exposure to infrastructure as code, platform engineering, or site reliability engineering practices.
• Experience mentoring junior engineers or leading technical initiatives within Agile teams.
• Knowledge of software architecture patterns, performance optimization, and scalable distributed systems.
• Cloud platform certifications or AI-related certifications (e.g., Microsoft Azure AI Engineer, AWS Certified AI Practitioner, or equivalent).

This role is 100% remote eligible, with quarterly strategy meetings that are in-person.

Benefits:

• Generous Paid Time Off: 4+ weeks of vacation and 13+ paid holidays
• Parental Leave: 12 weeks fully paid for all parents
• Retirement: 401(k) with 0.5:1 company match
• Comprehensive Health Coverage: Medical, dental, and vision plans
• Insurance: Company-paid life, short-term disability, and long-term disability, plus voluntary options including supplemental life, accident, and pet insurance

Perks:

• Volunteer Time Off: Give back through ClassLink Cares paid volunteer days
• Lifelong Learning: Tuition reimbursement for continued education
• Growth & Development: Coaching and internal programs to support career and personal growth
• Supportive Culture: A workplace that values curiosity, compassion, and continuous learning
• Connection & Community: Annual company retreats and team events with bright, fun coworkers

At ClassLink, we believe the best ideas come from bringing together diverse perspectives. We are committed to building a team that reflects the diversity of the communities we serve and fostering a workplace where every team member feels valued, respected, and empowered to grow.

ClassLink is proud to be an equal opportunity employer. We welcome candidates of all identities, backgrounds, and experiences, and we do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic.

ClassLink is powered by passionate people dedicated to improving learning in classrooms everywhere. We do this by creating and delivering great products and having fun along the way. Learn more about us at www.classlink.com.