Catering Manager | $81K–$100K
North Andover, MA | On-site

Yanny Almanzar
Senior Recruiter | Heartline Staffing
Call or Text: 929-523-6975
Email: Yanny@heartlinestaffing.com

Prefer a confidential conversation instead of applying? Call or text Yanny directly at 929-523-6975.

Heartline Staffing is recruiting a Catering Manager for an on-site position in North Andover, Massachusetts. This role leads the planning and execution of catering operations, manages frontline employees and supervisors, supports client relationships, and oversees operational decisions involving events, menus, staffing, costing, and service delivery.

POSITION OVERVIEW
• Manage and oversee catering events to support seamless execution and client service.
• Lead, coach, mentor, and develop frontline staff and supervisors.
• Recruit and train team members while maintaining operational standards.
• Collaborate with clients and operational leaders to align goals and deliver tailored catering solutions.
• Use catering knowledge and operational data to support informed business decisions.
• Develop menus and manage costing to balance quality, service, and profitability.

COMPENSATION
• $81,000–$100,000 annual salary
• Limited relocation assistance available

ROLE
• Plan, coordinate, and direct catering operations and complex events.
• Motivate employees, delegate responsibilities, and manage team performance.
• Recruit, train, coach, and develop supervisors and frontline employees.
• Manage client relationships and work with operational leaders across functions.
• Resolve service or operational conflicts efficiently.
• Develop catering menus and oversee costing.
• Use data and operational information to make informed decisions that support service, efficiency, and business results.
• Manage people, set direction, deploy resources, and support performance evaluations, pay reviews, and hiring or termination decisions as applicable.

ENVIRONMENT
• On-site catering and food-service management environment
• Client-facing operational leadership
• May include dotted-line or matrixed management responsibilities

BENEFITS
Benefits may include:
• Medical, dental, vision care, and wellness programs
• 401(k) plan with matching contributions
• Paid time off and company holidays
• Career growth opportunities
• Tuition reimbursement

Requirements
• High School Diploma/GED, Associate's Degree, Bachelor's Degree, or equivalent experience REQUIRED
• Extensive catering knowledge with the ability to analyze data and make informed operational decisions REQUIRED
• Leadership capability, including motivating teams, delegating effectively, and managing performance REQUIRED
• Strong client service orientation and relationship-building ability REQUIRED
• Experience coordinating or directing complex catering operations and resolving conflicts REQUIRED
• Ability to collaborate across functions and teams REQUIRED
• Ability and willingness to work on-site in North Andover, MA REQUIRED

Experience
• 0–3 years of management experience
• 0–3 years of related experience

Not ready to formally apply? That's completely fine. Many professionals prefer a confidential conversation first.
Call or text Yanny directly at 929-523-6975.