ESSENTIAL RESPONSIBILITES:

• Provide nursing services to patients while ensuring a safe environment of care
• Always embody friendly and courteous customer service with both patients
• Act as an active participant in the healthcare team – working together with all levels of staff to ensure the best care possible for patients
• Work with team to meet specific healthcare performance improvement goals
• Adhere to all applicable HIPAA guidelines to ensure confidentiality of patient information
• Problem-solve issues as they arise in a pro-active and positive manner
• Organize and prioritize tasks as assigned
• Work with supervisor to evaluate data and make suggestions for improvement

Care Coordination:

• Prepare patients for scheduled telemedicine visits with their Primary Care Provider (PCP) by ensuring they are ready and available for the appointment.
• Assist patients with accessing and navigating telehealth platforms, including troubleshooting basic technical issues.
• Obtain and document vital signs, medication updates, health concerns, and other relevant clinical information prior to the telemedicine appointment.
• Ensure all necessary medical records, laboratory results, and patient information are available to the PCP before the visit.
• Facilitate communication between the patient and PCP during telehealth visits as needed.
• Reinforce the provider's care plan, patient education, and follow-up instructions after the telemedicine appointment.
• Coordinate referrals, testing, medication changes, and follow-up appointments resulting from the telehealth visit.
• Monitor patient adherence to treatment plans and communicate any concerns or changes in condition to the PCP.

This is a Grant Funded position.

The above job description is not to be construed as a complete listing of the assignments that may be given to any employee, nor are such assignments restricted to those precisely listed in the description.

EOE

QUALIFICATIONS:

•  Graduate of an accredited nursing program
•  1 – 2 years of experience preferred
•  A current license from the State Board of Nursing
•  CPR certified
•  Excellent communication and problem-solving skills
•  Ability to navigate electronic medical record systems