ServiceNow Business Analyst (On-site, US Citizen)
Job Type
Full-time
Description

NOTE: This opportunity is full-time employment position only (no 1099 or C2C engagements, or third parties or staffing agencies, please). The candidate MUST be a U.S. Citizen, local to the DMV area (Arlington, VA), and available to be on-site full-time. 


Daily Responsibilities

  • Create epics, user stories with acceptance and testing criteria 
  • Participate in the development of functional business requirements and help stakeholders assess relative priorities for both business process and technology solutions. 
  • Evaluate alternative business processes and technology solutions and participate in making technology recommendations to enhance business operations. 
  • Develop business and system requirements, functional designs, process flows, and test plans. 
  • Analyze and document business processes and systems 
  • Facilitate requirements gathering 
  • Prepare client facing and internal deliverables that are technology related 
  • Interface with the application development team
Requirements
  • Must of a U.S. Citizen (no dual status), as mandated by our government client. 
  • Must possess an active public trust and be able to complete/pass/hold a secret security clearance. 
  • This position is full-time on-site (Arlington VA).
  • 6+ years professional IT experience.
  • 4+ years of experience of eliciting requirements and conducting business process reviews and documentation while applying detailed knowledge of ServiceNow. 
  • Experience in the System Development Life Cycle (SDLC) processes including client requirement analysis and system design 
  • Experience implementing systems using the Agile methodology 
  • Demonstrated ability to develop strong on-site and remote team and client relationships 
  • Excellent analytical skills, attention to detail, and strong problem-solving abilities. 
  • Excellent communication and collaboration skills. 
  • BS/BA degree in Computer Science, Information Systems, Cybersecurity or equivalent experience may be substituted for a 4-year degree. 



Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. $115k - $125k.

Salary Description
$115k - $125k