EMPOWER CAREERS, CHANGE LIVES, BUILD FUTURES: 

For nearly three decades, Goodwill has proudly run a highly successful CNA Training Program. What makes our program truly exceptional? Every student is paired with a dedicated career coach who walks alongside them on their professional journey. Now, we’re on the lookout for an empathetic, motivated individual to join our team.

Every student is paired with a dedicated Career Coach who helps them navigate obstacles, build confidence, achieve their goals, and step into a brighter future. We're looking for an enthusiastic, compassionate professional who is ready to inspire others and make a lasting impact every day. 

If you're energized by helping people succeed, thrive in a fast-paced environment, and love seeing others achieve goals they once thought were impossible, we'd love to meet you! 

What You'll Do 

As a Career Coach, you'll be more than a guide. You'll be a mentor, motivator, problem-solver, and champion for student success. 

You will: 

• Build meaningful relationships with students and support them throughout their training journey. 
• Help participants identify and achieve SMART career and life goals. 
• Provide case management, barrier resolution, and employment support services. 
• Connect individuals with community resources and opportunities that support long-term success. 
• Facilitate engaging workshops on resumes, interviewing, professional communication, life skills, and career readiness. 
• Celebrate milestones, encourage growth, and help students move confidently into rewarding careers. 

Every day is different. Every success story is meaningful. Every conversation has the potential to change a life. 

What Makes You a Great Fit 

We're looking for someone who combines heart, hustle, and a commitment to helping others succeed. 

You bring: 

• A bachelor's degree in a related field. 
• Experience supporting individuals facing barriers to employment. 
• A passion for coaching, mentoring, and empowering others. 
• Strong communication and relationship-building skills. 
• Confidence working one-on-one and facilitating group workshops. 
• Excellent computer and organizational skills. 
• The ability to effectively engage with individuals from diverse cultural backgrounds, experiences, and ability levels. 
• Initiative, accountability, and a commitment to delivering exceptional service. 

Most importantly, you're someone who believes in people's potential and is committed to helping them discover it. 

Why You'll Love This Opportunity 

• No healthcare experience required. We'll teach you what you need to know. 
• Join a passionate, supportive, mission-driven team that loves what they do. 
• See the direct impact of your work as students gain skills, confidence, employment, and financial stability. 
• Develop your own professional skills in coaching, workforce development, problem-solving, and resource navigation. 
• Build relationships with people from all walks of life and experience the joy of helping them reach their goals. 
• Be part of an organization that changes lives and strengthens communities every day. 
• Engaging with individuals from various backgrounds—culturally, emotionally, and physically—adds richness to your work. Every day brings new perspectives and learning opportunities. 
• Teach employability and life skills workshops, covering topics like resumes, cover letters, interview skills, and more. 

What we offer at Goodwill:? 

• Up to 20 paid vacation days in the first year, plus eight paid holidays 
• Professional development services, personal support services 
• Tuition reimbursement? 
• 401(k) plan with employer match after six months 
• Medical, Dental, Life, Disability and Accidental insurances available 
• 20% discount at the greater Grand Rapids retail stores 
• A commitment to a diverse and inclusive workplace where we believe we are better together! 

Additional Details: 

• Occasional evening work (for graduation ceremonies, employment workshops, and student check-ins), but primarily regular business hours. 
• Office-based role. 

Make a Difference. 

Join Goodwill’s Career Coaching Team Today!  

Bachelor’s degree in Human Services, Education or related field required. 

Prefer one-year experience in a human service setting providing direct and/or supportive services to individuals with disabilities and/or barriers to employment preferred. 

Some positions may require specialized experience, education, licensure, etc. 

Must be able to provide own transportation to various sites in the community to fulfill the obligations of this position.  

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.