COMPANY OVERVIEW

Artisan Design Group (ADG), a Lowe’s company, is a leading national provider of interior finishings solutions for homebuilders and property management clients. ADG delivers end to end design, procurement and installation services for flooring, cabinets, countertops and a growing portfolio of interior products.

 Founded in 2016, ADG has grown by uniting respected regional operators across the country. Following its 2025 acquisition by Lowe’s Companies, Inc., the company continues to operate as ADG while benefiting from the scale, resources and brand strength of one of the most trusted names in home improvement. Together, they are expanding their capabilities in a highly fragmented market while remaining committed to craftsmanship, service and local expertise. that make their teams valued partners nationwide.

SUMMARY:

This position is required in office - not remote. You would be assisting with warehouse administrative activities. Things like helping with warehouse transactions into the business system & pulling of product for the Service Operations warehouse. This position is regularly working with warehouse, office and management staff. Must remain calm under pressure, multi-task, and effectively problem-solve. A very high level of accuracy and commitment is required.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Receives all inbound shipments  into database system.
• Creates warehouse tags for  pallets/cartons/pieces received into the Service Operations warehouse.
• Handles the packing list and/or bill of lading for all products received into the warehouse.
• Accurately documents any exceptions to the receipt of product, within 24 hours or before (damage shortages, overages, etc.).
• Uploads clear, accurate pictures associated with damage, into database.
• Communicates any receiving issues and/or discrepancies to the Installation Coordinator and team.
• Scan all packing lists/BOL into database and updates the naming convention.
• Attaches the receiving packing list/BOL to the assigned project in database.
• Updates pallet locations in database.
• Changes status in database, as required. (i.e.: Pending AX receiving, product pulled, etc.)
• Allocates warehouse receiving time against the project documented on the packing list or BOL.
• Research unknown shipment receipts in database and works closely with the Receiving Coordinator and/or Installation Coordinator, if unable to resolve.
• Provides photo of unknown shipping labels and items, and documents in database.
• Receives product pulls for project deliveries.
• Prints pull request containing  the locations, number of pallets, product and any partial pull documents.
• Reviews and prints load plan,  when required.
• Allocates outside expenses of the project to job costing in database.
• Receives and supports the processing of products returned from the field.
• Creates/updates inbound shipments for RTW (Return to Warehouse). Notifies Installation Coordinator, as needed, if there are issues or discrepancies.
• Creates warehouse tags for returned products and updates location of product in database.
• Proficient with database processes and usage.
• Regular and reliable attendance is required.

Requirements

EDUCATION, EXPERIENCE & QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Requires a high school diploma or GED and up to 2 years of related experience; or equivalent combination of education and experience.
• Works under immediate supervision.
• Attention to detail, highly organized, multi-tasking, continuous follow through, keen ability to research and learn new things, excellent written and verbal communication skills.
• Working experience with business-related software (Microsoft Office, Word, Excel).
• Customer Service focused professional with solid written and verbal communication skills.
• Self-starter with a strong work ethic.
• Legal work authorization requirements.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting for long periods of time
• Ability to push/pull/lift/carry up to 30+ lbs. unassisted.
• Ability to read, review, inspect, identify, measure, evaluate, and analyze information, documents, products, workmanship, or equipment as required by the role.  
• Ability to effectively communicate and exchange accurate information with customers, associates, vendors, subcontractors, and other stakeholders.  
• Ability to perform repetitive hand, wrist, arm, finger, or keyboard movements throughout the workday.
• Ability to stand, walk, bend, stoop, kneel, crouch, crawl, climb, reach, and work in various positions as required by the role.

WORK ENVIRONMENT The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office and Warehouse environment
• May have to meet tight deadlines
• May be exposed to varying weather conditions, temperature fluctuations, dust, noise, vibration, humidity, or other environmental conditions depending on the role.  
• Requires adherence to company safety policies, procedures, and applicable workplace safety requirements.
• Role may require meeting deadlines, managing multiple priorities, supporting time-sensitive business needs, and occasional evening or weekend work.

OUR BENEFITS

• Health Insurance (Medical, Prescription, Dental, and Vision)
• Life Insurance
• Paid Holidays and Time Off
• 401(k) Plan with company matching