Who We Are:

TCS Property Management is a leader in single-family, scattered-site property management. We offer a friendly, team-driven environment with the opportunity for growth and development. All full time employees are eligible for medical/vision and dental benefits, a 401(k) program with a company match, paid holidays and paid vacation/PTO time. Come join our team! 

Position Purpose:

To provide prompt and efficient administrative level administrative support to the TCS Management & Madison Parke property management teams and to provide overall office administrative support. 

This is a FULL-TIME and in-office position.  This is not a remote position.  

Duties and Responsibilities

• This individual is responsible for administrative support functions as they relate to daily office functions & administrative property management support;
• Maintain a presence at the front lobby desk, where responsibilities include:  answering the intercom system and escorting guests to our office, responding to incoming company phone calls and resolving tenant concerns as applicable before passing the tenant to the client care team; greeting guests;
• Monitor and respond to the general inquiry TCS Management email inbox and main phone line;
• Maintain reception area and all common areas in a clean and tidy manner at all times;
• Maintain and manage the office kitchenette, including replenishing supplies and maintaining an organized & clean area;
• Sorting and organizing mail for the building and delivering mail/packages to the appropriate floor. This also includes sorting mail for our family of companies and delivering mail to the appropriate staff members; 
• Assist with maintaining records and documents in cloud based software, including updating tenant portal information in AppFolio;
• Assist with accounts payable and accounts receivable, including entering rent payments, utility payments and processing invoices for payment & billing, with the support of the Accounting Team; 
• Assist the Client Care team to help resolve tenant concerns & inquiries, maintaining tenant records, assisting with collections calls and other matters as it pertains to tenant compliance & occupancy; 
• Assist the Client Care Team and the Accounting Team with special projects as the need may arise;
• Contribute to further development of internal controls & general office functions;
• Perform special projects and duties as required or requested.

Skill Requirements

• 1-2 years experience as a administrative assistant and/or receptionist.
• Strong work ethic, positive attitude, and good judgment.
• Must be highly detail-oriented with strong analytical skills.
• Desire to work as part of a team with a strong focus on client needs.
• Excellent communication and listening abilities.
• Organizational skills; ability to manage projects effectively and on-time.
• Ability to exercise discretion and maintain confidentiality.
• Ability to handle multiple tasks/assignments.
• Punctual attendance.

Position Requirements

• Education: High school diploma or GED required. 
• 1+ year’s work experience in Property Management or a relevant field is strongly preferred 
• Ability to read, write & speak English.  Spanish is a plus. 
• Physical: Ability to lift, push and pull up to 40 pounds.