Overview
Tanaq Support Services (TSS) delivers professional, scientific, and technical services and information technology (IT) solutions to federal agencies in health, agriculture, technology, and other government services. TSS is a subsidiary of St. George Tanaq Corporation, an Alaska Native Corporation (ANC) committed to serving federal customers while also giving back to the Tanaq native community and shareholders.
About the Role
We are seeking a Public Health Informatics Analyst to support our federal client. The analyst will coordinate facility outreach and national survey activities, provide technical assistance, manage and analyze survey and inventory data, produce reports and visualizations, and maintain survey databases.
This is a fully remote position. Candidates must be based and reside in the United States.
Responsibilities
- Plan and administer national survey activities, including facility outreach; planning, launch, technical-assistance, and closeout meetings; collection methods and schedules; information packets; participation monitoring; non-response follow-up; and resolution of outstanding inventory, disposition, and destruction documentation.
- Identify and manage survey participants by querying and validating source data, preparing launch files, generating REDCap identifiers, maintaining distribution and contact records, configuring facility-specific invitations and approved HTML, and issuing reminders and weekly status reports.
- Provide responsive technical assistance through email, telephone, web portals, webinars, and virtual meetings; triage the NAC shared mailbox; and create FAQs, guides, one-pagers, presentations, training materials, videos, social media content, reports, and customer-feedback products.
- Manage survey and inventory data across REDCap, SQL, Microsoft Access, Excel, and related NAC systems, including entry, validation, correction, linking, tagging, record creation, change and communication logs, audit documentation, records management, system troubleshooting, integration, optimization, approved platform transitions, and coordination with developers to resolve duplication and data-flow issues.
- Clean, audit, analyze, and safeguard survey data; identify missing, duplicate, inconsistent, out-of-range, or illogical values; maintain error, correction, and quality-tracking reports; and analyze participation, non-response, facility characteristics, trends, projections, potential bias, and containment performance.
- Prepare facility, post-launch, monthly, annual, and national containment reports, dashboards, tables, presentations, and other analytical products, ensuring accurate data representation and obtaining required NAC approval before external analyses, reports, manuscripts, abstracts, or press materials are developed.
- Use SAS, R, Power BI, SQL, and other approved tools to transform multi-format data, build analysis-ready datasets, maintain dashboards, develop visualizations, maps, methodologies, performance measures, and trend analyses, and automate technical-assistance, data-processing, and reporting workflows.
- Apply the NAC Quality Management System; conduct quality reviews; maintain SOPs, guidance, and process documentation; identify corrective, preventive, and continuous-improvement opportunities; develop annual survey and non-response plans; document sampling, clearance, training, privacy, processing, reporting, and timelines; collaborate with CDC staff, facilities, developers, and multidisciplinary groups on data gaps, harmonization, and mobile collection needs; and support authorized meetings, site visits, trainings, scientific products, and dissemination activities
Required Experience and Skills
- Three (3) or more years of relevant professional experience in public health informatics, survey operations, data management, data analysis, database support, program reporting, or a related area.
- Experience supporting survey administration, participant tracking, data collection, and stakeholder follow-up.
- Ability to query, clean, validate, transform, document, and analyze data from multiple sources.
- Experience developing reports, dashboards, data visualizations, presentations, SOPs, and user guidance.
- Working knowledge of Microsoft Excel and familiarity with REDCap, SQL, Microsoft Access, Power BI, SAS, R, or comparable tools.
- Ability to communicate technical and program information clearly to both technical and non-technical audiences.
- Strong organization, attention to detail, documentation, problem-solving, and customer-service skills.
- Ability to manage multiple priorities, meet recurring deadlines, and work effectively in a remote, collaborative environment.
- Ability to handle sensitive information and comply with applicable security, privacy, quality, and records-management requirements.
- Ability to obtain government clearance.
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Preferred Experience and Skills
- Experience supporting CDC, HHS, another federal public health program, or a public health laboratory network.
- Experience with REDCap survey administration, participant management, and reporting.
- Experience with SQL databases, Microsoft Access, SAS, R, Power BI, or similar tools.
- Knowledge of public health surveillance, biosafety, biosecurity, laboratories, poliovirus containment, or infectious disease programs.
- Experience developing data-quality frameworks, audit documentation, automation, or process-improvement solutions.
- Experience preparing scientific, technical, executive, or customer-facing reports and presentations.
Education and Training
- Bachelor's degree in Public Health, Health Informatics, Public Health Informatics, Epidemiology, Biostatistics, Data Science, Information Systems, Computer Science, Biological Sciences, or a closely related field.
Physical Requirements and Work Environment
- Prolonged periods of sitting at a desk and working on a computer.
- May need to lift up to 25 pounds occasionally.
Who We Are
Tanaq Support Services (TSS) is a public health contractor, certified 8(a) business, owned by St. George Tanaq Corporation, an Alaska Native Corporation. (ANC). We listen to our stakeholders and leverage our science, technology, communication, and program expertise to understand and provide feedback as we develop solutions.
Our Commitment to Non-Discrimination
Tanaq is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local law. Tanaq complies with the Drug-free Workplace Act of 1988 and E-Verify.
If you are an individual with a disability and need assistance completing any part of the application process, please email accommodation@tanaq.com to request a reasonable accommodation. This email is for accommodation requests only and cannot be used to inquire about the status of applications.
Notice on Candidate AI Usage
Tanaq is committed to ensuring a fair and competitive interview process for all candidates based on their experience, skills and education. To ensure the integrity of the interview process, the use of artificial intelligence (AI) tools to generate or assist with responses during phone, in person and virtual interviews is not allowed. However, candidates who require a reasonable accommodation that may involve AI are required to contact us prior to their interview at accommodation@tanaq.com.
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