General Manager 5 - Food | Food Service Operations | $111K-$120K
Full-Time | On-Site | Baltimore, MD

Dana Gudermuth
Senior Recruiter | Heartline Staffing
Call or Text: (314) 526-0706
Email: Dana@heartlinestaffing.com

Prefer a confidential conversation instead of applying? Call or text Dana directly at (314) 526-0706.

Heartline Staffing is recruiting a General Manager 5 - Food for a full-time, on-site leadership opportunity in Baltimore, Maryland. This high-impact role will oversee large-scale food service operations across one or more sites, with responsibility for service excellence, quality, compliance, financial performance, people leadership, and client relationships.

This opportunity is designed for an experienced food service operations leader who can combine strategic thinking with hands-on operational leadership. The General Manager will set direction, deploy resources, develop high-performing teams, manage financial performance, and build strong relationships with clients and key stakeholders while driving initiatives that support growth and customer satisfaction.

POSITION OVERVIEW
The General Manager will lead large, complex food service operations and maintain accountability for business, functional, and operational performance. This leader will manage through others while providing direction, developing talent, allocating resources, and influencing stakeholders across the organization.

The position includes responsibility for employee performance evaluations, pay reviews, and hiring and termination decisions. Success requires strong people leadership, broad operational knowledge, financial acumen, client relationship management, and the ability to influence and negotiate across multiple areas of the organization.

COMPENSATION
• Salary Range: $111,000-$120,000

ROLE
• Oversee Large-Scale Food Service Operations Across One Or More Sites.
• Ensure Excellence In Service, Quality, And Compliance.
• Provide Direction And Deploy Resources To Support Operational Performance.
• Lead, Develop, And Support High-Performing Teams.
• Manage Employee Performance Evaluations And Pay Reviews.
• Make Hiring And Termination Decisions.
• Foster A Culture Focused On Accountability, Engagement, Innovation, And Service Excellence.
• Manage Financial Performance Through Effective Budgeting, Forecasting, And Cost Management.
• Monitor And Manage Performance Targets.
• Build And Maintain Strong Client Relationships.
• Influence And Collaborate With Key Stakeholders At Multiple Levels Of The Organization.
• Drive Strategic Initiatives Supporting Operational Success, Growth, And Customer Satisfaction.
• Apply Strategic Thinking And Hands-On Operational Leadership In Dynamic, High-Volume Environments.
• Collaborate Across Functions And Support Enterprise-Level Initiatives.

BENEFITS
Benefits Package May Include:
• Medical, Dental, And Vision Care
• Wellness Programs
• 401(k) Plan With Matching Contributions
• Paid Time Off
• Company Holidays
• Career Growth Opportunities
• Tuition Reimbursement
• Additional Benefits Information Is Provided Upon Hire

WORK ARRANGEMENT
• Direct Hire
• On-Site
• Baltimore, MD 21251
• Relocation Assistance: No

Requirements
• Bachelor's Degree Or Equivalent Experience REQUIRED
• 5 Years Of Management Experience REQUIRED
• 4-5 Years Of Related Experience REQUIRED
• Proven Experience Leading Large-Scale, Multi-Unit Food Service Operations REQUIRED
• Experience Leading Food Service Operations With A Focus On Quality, Service, And Compliance REQUIRED
• Demonstrated People Leadership And Team Development Experience REQUIRED
• Experience Building And Maintaining A Culture Of Engagement And Performance REQUIRED
• Advanced Financial Acumen Including Budgeting And Forecasting REQUIRED
• Experience Managing Financial Performance And Performance Targets REQUIRED
• Client Relationship Management Experience REQUIRED
• Ability To Influence Key Stakeholders At Multiple Levels REQUIRED
• Strategic Planning And Operational Management Experience REQUIRED
• Ability To Lead In Dynamic, High-Volume Environments REQUIRED

Not ready to formally apply? That's completely fine. Many food service leadership professionals prefer a confidential conversation first.
Call or text Dana directly at (314) 526-0706.
Email: Dana@heartlinestaffing.com