Facilitates quality patient care by assisting patients in the radiology department including MRI. Supports the radiology technologists in the non-technical aspects of patient examinations that include sending and receiving images, completing paperwork for x-ray and MRI exams, and assisting patients to clinic rooms. Performs organizational, clerical, medical, and environmental tasks as needed to facilitate patient flow and efficient utilization of available resources. Job will primarily be assisting in the radiology department but may be assigned room loading duties to assist physicians in clinic as well. 

Essential Duties & Responsibilities

Procedure Room/X-Ray/ MRI

· Assist technologists with patient charts and transporting patients to different areas of the clinic as needed.

· Assist technologists with non-technical aspects of MRI exams. This includes sending images and paperwork to radiologists after exams, preparing paperwork for MRI exams, and other clerical duties as needed. 

· Assist in opening sterile supplies and setting up procedures while maintaining a sterile field. 

· Assist in setting up instruments and equipment according to physician protocol

· Clean procedure room after use

· Enforce infection prevention/control procedures in patient care

Data Entry

· Assist with scheduling of procedures and tests when needed

· Skill in entering detailed data with precision and accuracy 

· Correctly label patient documentation

Room Loading 

· Assist patients to X-ray, MRI, and exam rooms

· Obtain vital signs as needed, blood pressure, height and weight

· Pull up appropriate electronic health records in exam room prior to appointment

· Set up instruments and equipment according to physician protocol

· Collect specimens, paperwork, etc.

Assist patients as needed

· Assist patients as needed with walking, transferring, dressing, and preparing for exam.

· Dressing removal

· Cast removal, remove staples and sutures as needed

· Relay instructions to patients/families as needed

· Additional duties as delegated by supervisor.

Information Processing

· Use computer to perform department functions, i.e. forms, data entry, e-mail.

· Answer telephone(s) and successfully assist with call, including relaying messages and obtaining accurate information

· Ability to use Premier Bone & Joint Centers’ electronic health record (EHR) systems.

· Maintain complete and accurate records and properly code each exam.

Document pertinent information in electronic health records 

Interpersonal Skills

Compassion

• Demonstrate compassion and caring in dealing with other, including patients, co-workers, and visitors

Flexibility/Stressful Situation/Work Flow

• Respond with flexibility to changing work load and/or patient assignments, able to be organized and function under stressful situations.
• React calmly and effectively in emergency situations

Analyzing Skills

• Analyze situations accurately, make decisions to bring a favorable resolution, and take effective action; seek out help when appropriate.

Prioritize

• Prioritize work activities and handle multiple tasks at once

Working Relationships

• Ability to establish and maintain effective working relationships with physicians, co-workers, and the public, that harbor a friendly, yet professional interaction.
• Demonstrate willingness to readily interact with other staff members and departments.

Initiative

• Exhibit initiative and self-directed behavior.
• Accept responsibility for own professional growth and personal conduct.

Down Time/Other Duties

• Perform additional duties during down time, such as clerical, stocking cleaning, etc.
• Perform other duties as directed/required to ensure efficient operations of Premier Bone & Joint Centers.

Training/Mentor

• Assist in training as needed.

Other Duties

• Perform other duties as directed/required to ensure efficient operation of Premier Bone & Joint Centers

Adherence to Facility/Departmental Policy

Attendance/Punctuality

• Maintain a good attendance record
• Arrive to work punctually.
• Utilize established time clock system appropriately.

Overtime

• Be able to substantiate overtime, minimize overtime, and adjust hours as needed

Professional Image

• Follow dress code.
• Project a pleasant and professional image per policy.
• Wear identification while on duty.
• Communicate name and role to patients.

Confidentiality

• Observe confidentiality of information in regards to patients, physicians, and fellow employees; ability to maintain confidentiality under HIPAA standards.

Safety & Infection Control Policies

• Adhere to safety and infection control policies.

Staff Meetings

• Participate in Premier Bone & Joint Center’s and departmental in-services and staff meetings.

Standards of Care

• Perform patient care according to policies and procedures and standards of care of the facility.

Quality Assurance (QA)

• Participate in performance improvement and quality assurance (QA) activities when able, to ensure department processes are efficient, effective, and provide the best quality of care to patients and staff, as possible.

Care of Environment, Equipment & Supplies

Clean, Neat, Safe Environment

• Maintain a clean, neat, and safe environment for patients and staff, including personal work areas.
• Clean X-ray/Procedure Room/MRI as needed

Equipment

• Utilize correct/safe techniques when operating equipment
• Does not operate x-ray or MRI machines and understands operating this equipment is not in their scope of practice. 

Supplies Ordering

• Restock equipment and supplies in procedure room, X-Ray, & MRI
• Restock changing room

Education

High School Diploma or Equivalent Required

Certification & Licensures

CPR Certification BLS – Healthcare Provider Required

Physical Requirements

Seeing - Must be able to see well enough to read patient charts and x-ray films, as well as visually evaluate patients and their physical environment Constant

Hearing - Must be able to hear well enough to communicate with patients, physicians, medical staff, and coworkers. Constant

Speaking - Must be able to verbally communicate with patients, physicians, medical staff, and co-workers, as well as give verbal instructions for s-ray procedures. Constant

Grasping - Must be able to type and write, as well as maneuver patients for transport and procedures. Must be able to perform duties requiring fine motor skills. Constant

Standing - Occasionally

Sitting - Frequently

Weight Demands

Lifting - Must be able to lift at least 75 pounds. Occasionally

Pushing/Pulling - Must be able to maneuver patients and equipment for transport and procedure performance. Occasionally

Working Conditions

Environmental Hazards

• The fast-paced environment may lead to increased levels of personal stress and demand high mental acuity.

Physical Hazards

• Physical harm is possible when performing physical requirements, as listed above.
• Exposure to communicable disease, bodily fluids, and/or toxic substances is possible and can be physically harmful.

Unique Work Schedule/Travel

• May be required to work after hours, on weekends, or holidays.
• May be required to provide services outside the clinical setting (i.e. at University or High School athletic events), or travel to offices throughout the state.

Premier Bone & Joint Centers participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S.