Contessa offers a unique opportunity for individuals interested in being part of an organization that is leading the country in redefining the way care is provided to patients. Contessa’s Home Recovery Care model brings all the essential elements of inpatient care to the comfort and convenience of a patient’s home. The model enables provider organizations and health plans to deliver high-quality, safe and affordable care to patients with non-life-threatening conditions. At Contessa, you will have the opportunity to make a direct impact on the lives of patients and be at the forefront of shaping a pioneering space in the health care industry.
As a Team Lead Recovery Care Coordinator (RCC) you will be at the forefront of Contessa’s new and highly innovative care model that allows patients who are clinically the option to receive acute level care in the comfort of their own home in lieu of an inpatient setting. As a Team Lead Recovery Care Coordinator, you will leverage Contessa’s proprietary workflow platform, advanced telehealth technology, and our interdisciplinary network of doctors, nurses, social workers, and ancillary providers to improve the health and well-being of our patients during what is often one of the most challenging times in the lives of our patients and their families.
The Team Lead Recovery Care Coordinator is the patient and RCC advocate and will lead patient support across all markets in multiple states throughout the care model. You will work directly with the patient’s providers in the development of the patient’s personalized care plan and be the primary point of contact regarding the patient’s experience of receiving coordinated care in the home. You will be a backup for the Market Manager to lead team decision making and provide expertise and guidance in managing patient care concerns.
Contessa offers a unique opportunity for individuals interested in being part of a fast-paced start-up culture at an organization leading the country in redefining the way we care for patients that typically would be treated in the hospital setting. In order to best advocate for the patient, you must exhibit boundless empathy, unwavering integrity, and a willingness to go above and beyond to do what is best for our patients, their families, and our physician partners are quintessential attributes of successful members of our team. At Contessa, you will have the opportunity to make a direct impact on the lives of our patients and be a part of shaping a new, innovative space in the health care industry. Contessa is a high-growth start-up and as such we look for individuals excited about the opportunity for rapid career development as they help shape and execute our new and highly innovative care models.
Qualifications (Desired but not required)
Skills & Abilities
Our team members are our greatest asset. That’s why you’ll find that Contessa has built a culture around trust, open communication, and a unified desire to change the way healthcare is being delivered. It’s important to us that you like your job, are motivated by the work you do every day and feel supported by leadership. Contessa offers a generous compensation and benefits package, a strong belief in a healthy work-life balance and great opportunities for career growth.