Verda Healthcare, Inc. is a Medicare Advantage Prescriptions Drug Plan (MAPD) organization committed to
the idea that healthcare should be easily and equitably accessed by all, currently available in Texas and
Arizona. Our mission is to ensure that underserved communities have access to health and wellness services,
and receive the support needed to live a healthy life that is free of worry and full of joy. We are looking for an AVP, Medicare Advantage C-SNP Compliance to join our growing company with many internal
opportunities.
Are you ready to join a company that is changing the face of health care across the nation?
Verda Healthcare plan is looking for people like you who value excellence, integrity, care and innovation. As
an employee, you’ll join a team dedicated to improving the lives of our Medicare members. Our vision
incorporates value-based health care that works. We value diversity.
Align your career goals with Verda Healthcare, Inc. and we will support you all the way.
Position Overview
AVP, Medicare Advantage C-SNP Compliance is responsible for leading and overseeing compliance
with CMS Medicare Advantage, Chronic Condition Special Needs Plan (C-SNP), and applicable federal and
state regulatory requirements.
This position serves as a key compliance authority for the C-SNP program and is accountable for establishing
effective controls, monitoring operational performance, identifying regulatory risks, coordinating audits,
managing corrective actions, and ensuring that the organization can demonstrate compliance to CMS and
other regulators.
The Compliance Officer will work closely with Clinical, Operations, Quality, Utilization Management, Network,
Pharmacy, Member Services, Enrollment, Marketing, IT, Analytics, delegated entities, and executive
leadership to ensure that C-SNP requirements are consistently implemented and documented.
This position reports to Chief Compliance Officer/Chief Executive Officer.
Responsibilities:
1. C-SNP Regulatory Compliance
• Maintain comprehensive knowledge of CMS Medicare Advantage and C-SNP requirements.
• Monitor regulatory changes, CMS guidance, HPMS communications, audit protocols, and applicable
federal and state requirements.
• Translate regulatory requirements into operational policies, procedures, controls, workflows, and
measurable accountability.
• Ensure C-SNP operations remain aligned with the approved SNP Model of Care (MOC) and
applicable CMS requirements.
Medicare Advantage C-SNP Compliance Officer
• Maintain a centralized C-SNP compliance calendar and regulatory obligation inventory.
2. SNP Model of Care Compliance
• Oversee implementation and ongoing compliance with the organization's approved C-SNP Model of
Care.
• Monitor required processes involving:
o Health risk assessments
o Individualized care plans
o Interdisciplinary care teams
o Care coordination
o Beneficiary access and communication
o Transitions of care
o Provider engagement
o Care management
o Quality improvement
• Establish monitoring mechanisms to identify gaps in MOC implementation.
• Ensure deficiencies are documented, assigned, corrected, and validated.
3. CMS Audit and Regulatory Readiness
• Lead organizational readiness for CMS program audits, C-SNP audits, data validation, and other
regulatory reviews.
• Coordinate responses to CMS, state regulators, auditors, and other oversight organizations.
• Ensure audit evidence is accurate, complete, timely, and traceable to the applicable requirement.
• Establish audit response ownership across business units.
• Review audit findings before submission and ensure management understands potential compliance
implications.
• Track corrective actions through completion and validation.
4. Compliance Monitoring and Oversight
Develop and maintain an ongoing compliance monitoring program covering areas such as:
• Enrollment and eligibility
• C-SNP eligibility and qualifying conditions
• Member communications
• Marketing and sales
• Provider requirements
• Care management
• Utilization management
• Quality and Star Ratings
• HEDIS
• Medication management and pharmacy
• Claims and encounter data
• Risk adjustment/HCC activities
Medicare Advantage C-SNP Compliance Officer
• Grievances and appeals
• Access and availability
• Delegated entity performance
• Member rights and protections
• Fraud, Waste and Abuse
• Privacy and security
• Cultural and linguistic requirements
Prepare regular compliance reports identifying open issues, responsible owners, due dates, risk levels,
corrective actions, and escalation requirements.
5. Delegated Entity Compliance
Because Medicare Advantage operations may rely heavily on delegated providers and vendors, the
Compliance Officer will:
• Establish compliance requirements for delegated entities.
• Monitor delegated entities against contractual and regulatory obligations.
• Review delegated entity audit results, compliance reports, and performance metrics.
• Ensure appropriate oversight, documentation, and escalation of deficiencies.
• Coordinate corrective action plans when delegated entities fail to meet requirements.
• Maintain evidence demonstrating that the Plan is exercising appropriate oversight of delegated
functions.
6. Corrective Action and Issue Management
• Maintain a formal compliance issue and corrective action tracking process.
• Investigate identified compliance deficiencies and determine appropriate remediation.
• Assign accountable owners and measurable completion dates.
• Escalate overdue or high-risk issues to executive leadership and the Compliance Committee.
• Validate that corrective actions actually resolved the underlying issue rather than merely addressing
documentation.
• Maintain evidence supporting closure of compliance findings.
7. Policies, Procedures and Documentation
• Develop, review, and maintain compliance policies and procedures.
• Ensure policies accurately reflect current CMS requirements and operational practices.
• Identify discrepancies between written policies and actual business processes.
• Establish appropriate documentation standards to ensure the organization can demonstrate
compliance during an audit.
8. Training and Compliance Culture
• Develop and coordinate compliance training for employees, providers, delegated entities, and
applicable contractors.
Medicare Advantage C-SNP Compliance Officer
• Provide targeted training when regulatory changes or audit findings identify knowledge gaps.
• Promote a culture in which compliance ownership resides with the responsible business unit rather
than solely with the Compliance Department.
9. Reporting and Executive Governance
Provide regular reporting to executive leadership and applicable governance committees regarding:
• C-SNP compliance status
• Regulatory changes
• Open compliance risks
• CMS audit readiness
• MOC compliance
• Delegated entity performance
• Corrective action status
• Material incidents
• Overdue remediation
• Emerging regulatory risks
Immediately escalate significant compliance concerns that may expose the organization to regulatory action,
financial penalties, member harm, contractual consequences, or CMS sanctions.
Preferred Qualifications
• Experience working directly with CMS or CMS audit contractors.
• Experience with SNP Model of Care implementation and monitoring.
• Medicare Advantage compliance certification such as CHC, CHPC, CCEP, or equivalent.
Medicare Advantage C-SNP Compliance Officer
• Clinical background such as RN, LPN, social work, or healthcare management.
• Experience with CMS HPMS and Medicare Advantage regulatory communications.
• Experience with delegated medical groups, IPAs, MSOs, vendors, or other downstream entities.
• Experience in a Medicare Advantage health plan, particularly a startup or rapidly growing plan.
Professional Competencies
The successful candidate must demonstrate:
• Regulatory expertise: Understands Medicare Advantage and C-SNP requirements at an operational
level.
• Ownership: Personally drives compliance issues to resolution.
• Attention to detail: Can identify gaps between regulatory requirements, policy, documentation, and
actual practice.
• Audit readiness: Maintains continuous readiness rather than preparing only when an audit occurs.
• Cross-functional leadership: Can hold business units accountable without relying solely on formal
authority.
• Judgment: Recognizes when an issue requires immediate executive or regulatory escalation.
• Execution: Converts findings into measurable corrective actions and verifies completion.
• Documentation discipline: Ensures every material compliance requirement has an identifiable
owner, evidence, monitoring mechanism, and remediation process.
Key Performance Measures
Performance will be measured based on, among other factors:
• Timely identification and remediation of compliance deficiencies.
• C-SNP and Model of Care compliance.
• CMS audit readiness and audit performance.
• Timely completion and validation of corrective action plans.
• Regulatory reporting accuracy and timeliness.
• Delegated entity compliance and oversight.
• Closure of high-risk compliance issues.
• Accuracy and completeness of compliance documentation.
• Effectiveness of ongoing compliance monitoring.
• Timely escalation of material regulatory risks.
Accountability
This position is accountable for the C-SNP compliance framework, but individual business-unit leaders
remain accountable for compliance within their respective operational functions.
The Compliance Officer must have sufficient authority and access to escalate material compliance concerns
directly to executive leadership and the appropriate Compliance Committee or governing body.
The expectation is not simply to identify compliance problems. The expectation is to identify the
requirement, establish the control, assign the accountable owner, monitor performance, document
the evidence, drive remediation, and verify that the issue is actually resolved.
Verda cares deeply about the future, growth, and well-being of its employees. Join our team today!
Job Type: Full-time employment
Location: Corporate (Huntington Beach)
Compensation Range:
$160,000.00 – $190,000.00 annually
Actual compensation offered will be determined based on experience, qualifications, skills, internal equity (if
available), and geographic location. This position may also be eligible for performance-based incentive
compensation and benefits.
Benefits:
• 401(k)
• Paid time off (vacation, holiday, sick leave)
• Health insurance
• Dental Insurance
• Vision insurance
• Life insurance
Schedule:
• Full-time onsite (100% in-office)
• Hours of operations: 9am – 6pm
• Standard business hours Monday to Friday/weekends as needed
• Occasional travel may be required for meetings and training sessions.
Ability to commute/relocate:
• Reliably commute or plan to relocate before starting work (Required)
PHYSICAL DEMANDS
Regularly sit/walk at a workstation in an office or cubicle setting. Must occasionally lift and/or move up to
25-50 pounds.
*Other duties may be assigned in support of departmental goals