The Aircraft Dispatcher is responsible for promoting flight safety and network efficiency while maintaining compliance with all applicable federal regulations, company policies and procedures to provide a safe travel experience and great value for our Customers.
Outcomes and responsibilities:
Safety Always: Encourages safety for our customers and crew through communication, continuous awareness, and attention to all details during all phases of flight.
Trust-Building Communication: Shares information accurately, directly, and simply with fellow crewmembers to create understanding and build trust.
Operational Excellence: Provides for and maintains our operational objectives by ensuring safety, meeting all regulatory standards, and on-time performance.
The Dispatcher is responsible for:
1. Analyzing all available meteorological conditions, Notices to Airmen (NOTAMs), field conditions, and Air Traffic Control directives for the route of flight.
2. Maintaining situational awareness of flights and aircraft under their control.
3. Generating the Dispatch Release for transmittal to the flight crew. Including, but not limited to:
• Providing an efficient route of flight, considering items such as turbulence, navigational limitations, Tech/Ops limitations, and adverse meteorological conditions.
• Calculating the fuel required for a safe completion of the flight, considering items such as the winds aloft, air traffic, airfield abnormalities, and forecast weather conditions, and alternate considerations, if required or desired.
4. Share joint Operational Control with the Pilot in Command by providing all available current information that may affect the safety of the flight to include, but not limited to:
• Providing updates to airport, weather, and traffic conditions along the route of flight.
• Recommending changes to the routing, altitude, alternate while en route.
• Delaying and/or cancelling flights if conditions exist that threaten the safety of the aircraft, crew, and our customers.
5. Ensure that any flight under their control can comply with all applicable FAA regulations and company policies at all time.
6. Ensure that flight data is accurate.
7. Assessing operational complications and providing solutions in a timely manner for the benefit our Crews and Customers.
The applicant must:
• Be a U.S. Citizen, or U.S. citizen or alien with legal right to accept employment in the United States without restriction
• Speak and write fluent English
• Be at least 23 years of age
• Possess a valid U.S. passport
• Have experience using Microsoft Office tools and software
• Be able to lift and carry up to 30 lbs. of office material
• Be able to work under pressure
• Have strong communication and problem-solving skills
• Have a proven record of reliability and excellent attendance
• Present a neat, professional, well-groomed image
• Be able to sit for extended periods of time
• Possess a positive attitude and understand that we are all One Crew
• Be able to work weekends, holidays, and overnight shifts
Education / Experience requirements:
• Possess a valid FAA Aircraft Dispatcher (ADX) certificate
• Experience with NAVBLUE flight planner is preferred but not required.
• Possess a high school diploma or GED (two years of college, military service, or related work experience is preferred)
• Have a minimum of three (3) years’ experience in 14 CFR Part 121 operations. Air Transportation Supervisor and/or training management experience preferred.