FANgineers play a vital role in the success of the hospitality program and game days. FANgineers serve as goodwill ambassadors to ticket holders and their guests while maintaining the operational policies in place for all premium seating areas. FANgineers also serve as a liaison between donors, caterers, maintenance staff, custodial staff, Hospitality Directors, and Athletic Department personnel.

Duties:

• Perform PEAK customer service for all guests, fans, and department staff
• Act as game day ambassadors for the Hospitality office and athletics department
• Ensure all game day policies and procedures are being upheld
• Monitor entry gates, review tickets, and be aware of access control protocols
• Serve as an elevator attendant and people movement monitor
• Perform all pre, during, and post-game duties associated to suites and clubs (i.e., trash removal, facility monitoring, food & beverage needs, etc.)
• During the game, serve as the main point of contact for suite holders and guests
• Other duties as assigned

When & Where:

• FANgineers are hourly employees. Hours will range between 10-30 hours per week depending on the home game schedules and office needs each week
• Football and basketball stadiums/arenas
• Must be available to work all home football games on these dates in 2022: September 10, 24; October 14, 22; November 5, 26.

Qualifications:

• Ability to work nights and weekends
• Service first mindset
• Friendly demeanor
• Great verbal communication skills
• Willingness to stand or sit for long periods of time (30-45 minutes)