At Chalmers Ford, we strive to make every customer a customer for life.  Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.  Every employee at Chalmers Ford is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Job Responsibilities

Essential Duties and Responsibilities include the following:

Sells financing to customers

Responsible for the attainment and gross production of financial services’ goals and objectives

Reviews customer credit applications

Makes extended service contracts and other owner protection programs available to customers

Utilizes the menu selling process

Ensures necessary documentation for each deal is complete by utilizing a deal checklist.

Maintains Customer Satisfaction scores at or above company standards

Works closely with sales team

Ensures compliance with all laws and regulatory obligations relative to financial services and products.

Supports the dealership’s initiative in Safeguard and Transaction compliance programs

Complies with all Safeguard and Transaction compliance rules and regulations

Ensures that all organizational activities and operations are carried out in compliance with organizational guidelines and local, state, and federal regulations and laws governing business operations

Oversees completion and submission of all financing documents

Acts as liaison between the customer and the lending institution

Reinforces company policies and adheres to company standards

Encourages compliance with applicable laws and regulations

Ensures adherence to F&I reporting requirements of company

Attends weekly manager meetings

Maintains effective employee relations

Promotes and maintains good CSI

Show video disclosure 100% of the time

Other duties as assigned

WHAT WE OFFER:

Medical, Dental and Vision

401(k) Plan

Paid time off 

Growth opportunities

Employee vehicle purchase plans

Discounts on products and services

Onsite Medical Clinic

Saturday lunches

Submit to and successfully pass a background check and pre-employment drug testing

Current, valid New Mexico Driver's License with good driving record

At least 2 years automotive dealership F&I producer experience

Finance and Insurance Management training preferred

Strong record of positive Customer Satisfaction results

Proven track record

Team-oriented