FN America, LLC is a U.S. subsidiary of FN Herstal, S.A., a global leader in the development and manufacturing of high-quality, reliable firearms for military, law enforcement and commercial customers worldwide. Headquartered in McLean, Virginia with manufacturing operations in Columbia, South Carolina, FN America is passionately committed to providing its customers with a portfolio of FN-branded products, training and support services that enhance user performance and safeguard their lives. For more information, visit us at or follow us on Facebook, Twitter and Instagram.
The Customer Service Representative (CSR) processes and maintains sales orders from a variety of internal and external customers. The CSR assists with all order inquires and any sales order support regarding existing or completed orders. The CSR will also assist internal departments with research related to sales orders and returns while maintaining files, order modifications, shipping issue resolution, report generation, and distributor assistance/relations.
High school diploma or equivalent (GED) is required. Associate Degree or Skilled Trade preferred.
Two plus years of experience in order management/customer service experience required.
Skills and Competencies
All FN America employees are expected to demonstrate accountability, collaboration, communication, customer focus, and innovation. Additional skills required include:
All FN America employees have a responsibility to participate in the development of a safe and healthy workplace and to comply with instructions given for their own safety and health and that of others.
Equal Employment Opportunity/M/F/disability/protected veteran status
FN America, LLC is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.
If you need special assistance or an accommodation while seeking employment, please email HR@FNAmerica.com or call: 803-736-0522. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
VEVRAA Federal Contractor