Description
RESPONSIBILITIES:
- Provide positive, prompt, accurate, and courteous service to clients.
- Coordinate expirations with producer to obtain renewal and/or new business information. Maintain expiration control log.
- Assist in marketing new and renewal business, determine premiums, prepare proposals, presentation packets and maintain underwriting and marketing information by carrier. Accompany producer to client meetings when requested.
- Check new and renewal policies for accuracy in rating, typing, coverage, signatures, and input these transactions to generate billing invoices. Ensure that these items are delivered and/or mailed to client or producer for delivery.
- Receive phone calls from clients and companies regarding insurance, claims, or administrative needs, and comply with the request and/or refer to the producer when necessary.
- Maintain a suspense system to follow up on outstanding orders, correspondence, reports, and follow up on overdue and suspense items.
- Perform special projects at management’s request.
- Meet with clients to discuss and handle their insurance needs.
- Keep producers fully informed of all important activities on their accounts.
- Assist other departments and producers in cross selling and account rounding.
- Perform other related duties as assigned.
Requirements
REQUIREMENTS:
- Experience: At least two (2) years’ experience in similar position is desirable.
- Education requirement: College degree preferred.
- Must be licensed per state and industry requirements.
- Must be able to understand and analyze commercial lines insurance coverage’s, forms, procedures, and policy rating systems.
- Should have thorough understanding of commercial lines underwriting and coverages.
- Must desire to acquire advanced insurance designations.
- Must be proficient in a variety of computer software applications in word processing, spreadsheets, database, and presentation software (MSWord, Excel, Outlook, Access, PowerPoint) and AMS360.
- Professional designation is a plus.
The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned, but rather to give the associate a general sense of the responsibilities and expectations of the