WORK AT HOME WITH NEXA RECEPTIONISTS! We are looking for friendly, professional staff members to add to our growing team. Our company headquarters in Phoenix, AZ is operating at less than 25% capacity to maximize social distancing, providing a safe, in the office training environment that follows CDC guidelines. This role and training are 100% remote until COVID restrictions are lifted. There is a potential for employees to return to office work at a later date.
Nexa Receptionists, LLC is a call center that serves as a partner to multiple different small to medium-sized businesses. Our virtual receptionists (Customer Experience Specialists) answer for our clients and ensure we are giving the best customer service possible.
As a Customer Experience Specialist at our call center, you will play a key role in supporting the customers of our clients. A customer service representative is responsible for managing calls ranging from appointment setting, customer service, call screening, call transfer, and much more.
If you possess strong communication/customer care skills, outstanding phone etiquette, and the ability to work in multiple computer systems - apply with us today!
In addition to a dynamic team environment, you will enjoy competitive benefits, the potential for overtime pay, generous incentives, and performance-based bonuses once you reach the Senior Advocate level. These benefits are available after a successful 60 days of employment.