The primary role for this position is to support all levels of mechanical service to our customers. The Service Tech provides efficient and comprehensive service that meets all of our quality and safety requirements and works as part of a team to present a positive experience for our customers. All work provided must follow company policies, procedures, and industry best practices and no employee should attempt to do any work for which they have not been trained.

Essential Functions

• Diagnosis of problems on all operational systems of vehicles.

• Prepare service estimates for the repair of vehicles and communicate any service needed.

• Perform mechanical service and repair as indicated and in accordance with shop requirements.

• Test drive vehicles and test components and systems using diagnostic tools and special service equipment.

• Conduct brief overall vehicle inspection to identify obvious safety or mechanical issues.

• Communicate any additional service needs encountered along with the time and cost scope to complete.

• Execute repairs and maintenance to meet safety regulations and manufacturer’s specifications.

• Make yourself available for and complete all required and additional training offered by the Company.

• Understand and follow state and federal regulations applicable to the industry.

• Work as a team to provide efficient and comprehensive service.

• Maintain a clean and safe work environment with organized areas and regular cleanup.

• Stock and assist with physical inventory.

• Maintain tools and equipment in efficient operating condition.

• Attend meetings held by Store Service Manager.

• Process all necessary paperwork in a timely manner.

• Observe all rules and procedures as trained and in accordance with Company policy.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.