Job Type
Full-time
Description
Job Summary:
At Avondale Toyota we endeavor to change the automotive industry by providing an authentic, healthy and world-class experience for our customers and our employees through passionate and disciplined application of our One Price, One Person ® philosophy. The Service technician performs various maintenance and repairs on customer’s vehicles according to his/her skill level, while maximizing productivity.
Job Duties:
- Provide a world class experience for our customers and your colleagues
- Adhere at all times to the One Price, One Person ® philosophy
- Execute all duties in a manner consistent with our values: high-character, engaged, team-player
- Relentlessly strive to improve quality and productivity
- Perform maintenance and repairs on customer’s vehicles
- Conduct thorough multi-point inspections on customers’ vehicles to identify needed maintenance and repairs
- Follow all required safety and hazardous materials procedures as required by dealership policies and applicable state laws and regulations
- Use and maintain dealership-provided tools and equipment in proper operating condition
- Document inspection findings and maintenance recommendations
- Proactively communicate special findings to service advisor
- Perform quality checks on work completed
- Collaborate and share knowledge within department
- Obtain and maintain Toyota technician certification and any ASE’s and/or smog licenses as required for your skill level
- Run every customer VIN in Dealer Daily Service Lane to check for open recalls and 2nd or 3rd time in repair attempts
- Report any comebacks immediately to the shop foreman and service manager
- Understand and follow Federal, State, local and manufacturer regulations, with regards to repair order documentation, warranty documentation and lemon law
- Maintain current knowledge of Toyota vehicle maintenance requirements, operations, warranties, campaigns, recalls and special service bulletins
- Report to management any situation or condition that jeopardizes the safety, welfare or integrity of the dealership, its personnel or customers
- Communicate proactively with other associates to ensure a smooth, safe flow of work through the shop
- Other duties as assigned
Requirements
Knowledge Skills and Abilities:
- Strong understanding of automotive technology
- Strong mechanical aptitude and troubleshooting skills
- Knowledge of diagnostic and repair equipment
- Ability to function well in a high-paced and at times stressful environment.
- Deadline and detail-oriented
- Effective communication skills
Education and Experience:
- High school diploma or equivalent.
- Relevant: 2 years (Preferred)
- Automotive repair: 2 years (Required)
- Valid driver’s license
Physical Requirements:
- Physically able to move around the shop, carry heavy objects (up to 50lbs), and position your body in ways needed to repair vehicles (reach, bend, etc)