Open until filled. The first review of resumes will be August 30, 2021
San Bernardino International Airport Authority
Position: Airport Badging Officer Status: Non-Exempt
Reports to: Airport Security Coordinator Location: San Bernardino International Airport
Under direct supervision, receives, processes and evaluates airport security badge applicant information and reviews identification; processes airport security badges after ensuring applicants have met all federally-mandated airport badging requirements. Ensures the upkeep and operation of the badging office and computer training office while in compliance with Federal, state and local laws as applicable
SUPERVISION RECEIVED AND EXERCISED
Receives direct supervision from the Airport Security Coordinator (ASC) or alternate ASC in his/her absence. Exercises no supervision of staff.
The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth.
- Provides proficient badge processing support with minimal supervision. Balances primary assignment as a badging administrative specialist and additional assignments as requested.
- Provides systems support, including full understanding of all office systems relating to security media processing.
- Provides document support; serves as a subject matter expert regarding all required documentation relating to airport security badge processing.
- Performs data entry, compiles reports and performs audits in a manner that demonstrates strong writing, analytical skill and critical thinking.
- Ensures the validity of government issued identification documents prior to issuance of Airport security media.
- Establishes, maintains, and fosters positive and effective working relationships with those contacted in the course of work including the public, vendors, contractors, and agency staff.
- Ensures correct documentation is included with each application. Contacts application sponsors of problems requiring corrections
- Accepts monetary payments (cash, card or company check) for badging and prepares payment transactions/check requests for processing
- Performs Criminal History Records Check (CHRC) and Security Threat Assessments(STA) for applicants; verifies current badge holders are authorized.
- Fingerprints applicants using TSA approved process and reviews results from TSA and FBI.
- Tracks applicants who fail to successfully complete a STA or CHRC, or are disqualified. Reports to Airport Security Coordinator (ASC) and revokes access to badge holders if necessary.
- Works with local law enforcement on adjudication of applicants with possible disqualifying offenses.
- Coordinates TSA required security training classes for badge holders.
- Responds to routine requests for information concerning the ID badging process, security requirements, background investigations, and training requirements.
- Collects and reports various data to airport security coordinator pertaining to reports, audits and trusted agent responsibilities.
- Interacts with SBIAA staff, Airport Security, Airport Operations and all airport badge holders regarding access issues and maintains a working knowledge of additional processes within the Badging Office.
- Performs other duties as assigned.
- Airport operations rules, regulations, and conventions
- TSA 1542 regulations
- Airport security program and procedures for issuance of ID badges
- TSA fingerprinting standards and techniques for identifying fraudulent documents
- Principles and practices of report writing and preparation
- Airport industry standards and principles of security and access control principles
- Modern office practices, methods, and computer equipment and applications related to the work, including word processing, database, and spreadsheet applications.
- Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and agency staff.
- Prepare narrative and statistical reports, maintain and prepares accurate records.
- Prioritize multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
- Use English effectively to communicate in person, over the telephone, and in writing.
- Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines.
- Establish, maintain, and foster positive and effective working relationships.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to the completion of the twelfth (12th) grade supplemented by some college-level coursework and 2 – 3 years of epereince in customer facing industry. A Bachelor’s degree in business or airport/aviation administration is highly desirable.
Licenses and Certifications:
- Possession of, or ability to obtain, a valid California Driver’s License by time of appointment.
- Maintain federally mandated security clearances required to work at an airport.
- May require successful completion of a pre-employment physical
Must possess mobility to work in the Air Operations Area (AOA) and airport facilities and surrounding premises; strength, stamina, and mobility to perform medium physical work, to work in confined spaces and around machines, to climb and descend ladders, to operate varied tools, and to operate a motor vehicle and visit various airport sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone or radio. The job may involves fieldwork requiring walking in operational areas to identify problems or hazards. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above-mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work and inspect work site. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 50 pounds.
Employees may be exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives and contractors in interpreting and enforcing departmental policies and procedures.