Distribute fresh fruits and vegetables to people who want them in low-income, low access neighborhoods. The Mobile Markets Coordinator is responsible for daily operations of a year-round mobile fresh foods market serving low-income communities in southwestern Pennsylvania to improve access to fresh fruits and vegetables. The Coordinator will function as the market’s point of contact for vendors, clients, and community partners and will represent the market and the Food Bank within the community. They will regularly interact with, and at times serve as liaison to: community members, external stakeholders, vendors (produce wholesalers and farmers), and community partners --referring to other Food Bank departments or partners as appropriate.
The Coordinator position serves many functions for the Mobile Markets program, and--within parameters established through dialogue with Management--will be responsible for participating in: Community Relations, Marketing, Pricing, Inventory Control, Sales, Sourcing, and Performance Analysis. Incumbent will be required to understand the consumers’ and vendors’ needs, and--with the support of the Mobile Markets Supervisor and other Food Bank staff--work to ensure those needs are addressed.
Duties and Responsibilities:
- Developing and maintaining good working relationships with consumers, colleagues, vendors, community partners, community stakeholders, and volunteers
- Providing direction to and functioning as liaison for on-site volunteers (community partners)
- Providing excellent customer service while managing all logistics of the stop (set up, safety, signage, etc.)
- Assisting vendors, consumers, community members with market-related information
- Communicating with Mobile Markets Supervisor and other staff weekly (daily, when appropriate) about operations
- Operating POS system; responsible for daily reconciliation of a cash drawer
- Weekly analysis of sales, sourcing, and service in consultation with appropriate support staff
- Working with other Food Bank internal departments to ensure that relevant marketing materials, such as: skill-building instruction, recipes, and nutrition information materials are available and marketed to consumers and community partners
- Raising awareness of the market in the communities served through targeted outreach activities and conversations.
- Educating consumers and the community about local produce and the market’s place in the local food economy.
- Developing strong and comprehensive relationships with communities being served
- Regularly reading community news publications, and coordinating with the office staff to become involved in community functions and issues where appropriate.
- Must display ease and comfort with people of different backgrounds, abilities, opinions and perceptions and demonstrate the ability to treat all people with equity and respect
- Drives and cares for a customized 27 foot step van and other delivery vehicles as necessary (non-cdl), working with other Food Bank teams to ensure maintenance and safety issues are resolved promptly
- Maintaining accurate daily records of operations
- Making sourcing decisions based on demand and availability of product, source of product and current inventory. Pickup orders from vendors and prepare other Food Bank staff to receive delivered orders.
- Collaborate with Food Bank staff to meet program priorities and assist other programs and departments when possible
- Making the safety of our customers, vendors, community members and colleagues a priority in all actions on the job.
- Bachelor's Degree or equivalent combination of education and related experience, retail and service organizations preferred.
- Experience with Excel and Word.
- Ability to lift and move 50 pounds and stand for 7– 8 hours.
- Valid driver’s license and comfort operating a 27-foot step van on city streets.
- Preferred experience with POS, inventory, and CRM software. Previous leadership or coordinating experience. Knowledge of and experience with operating warehouse equipment (i.e.: motorized pallet jack, pump jack, etc) a plus.
Certificates and Licenses: Safe Food Handling Certificate, First Aid/CPR Certifications, DOT Physical and Act 33 & 34 Clearances
At Greater Pittsburgh Community Food Bank, we're committed to equity, diversity and inclusion. Our organization grows and succeeds when all members of the community, where we live and serve, have a seat at the table to help us ensure all of our neighbors have enough to eat. We invite candidates from all diverse backgrounds, including but not limited to race, gender, sexual orientation, abilities, etc., to join?our team.
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities, duties, and qualifications required of employees assigned to this job.