On-Call Hospital Advocate
Job Type
Part-time
Description

Position Title: On-Call Hospital Advocate

Supervisor: Director of Advocacy

FLSA Status: Non -Exempt

Employment Status: On-call

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Hospital Advocates provide comfort, support, crisis intervention, and advocacy services to survivors of sexual and intimate partner violence at Howard County General Hospital. Advocates are responsible for responding to the hospital within 45 minutes of receiving a call. Advocates receive $1.50 for each hour on call and $125 per out call to the Hospital. The successful candidate will have an understanding of survivor-centered care, the root causes of sexual and intimate partner violence and a commitment to social justice.


Essential Duties and Responsibilities:

  • Provide comfort and support to survivors of sexual and intimate partner violence
  • Assess immediate client needs and safety risks
  • Inform survivors of services and options available
  • Work with survivors to develop safety plan
  • Assist hospital staff as needed
  • Report to Howard County General Hospital within 30 minutes of call
  • Complete and return Hospital Accompaniment logs within 24 hours
  • Maintain regular communication with the Director of Advocacy about cases, trainings attended and availability
  • Attend Hospital Advocate meetings and trainings
  • Maintain confidentiality and abide by HopeWork’s boundary and confidentiality policies

Competencies:

An individual should demonstrate the following competencies to perform the essential functions of this position.

Problem Solving

Identifies and resolves problems in a timely manner as well as skillfully gathers and analyzes information.

Communication: Oral and Written

Effectively transfers thoughts and expresses ideas orally or in writing in individual or group situations. Speaks comfortably with a diverse array of individuals and groups.

Judgment

Displays willingness to make decisions; exhibits sound and accurate judgment; and makes timely decisions.

Crisis Intervention

Responds appropriately to a client in crisis. Uses a variety of methods to offer short term, immediate help to individuals who have experienced an event that produces mental, physical, emotional or behavioral distress.

Crisis Management

Makes sound and timely decisions under pressure. Recognizes what is most suitable in particular situation. Effectively makes decisions in non-standard situations. Exhibits independence, decisiveness, and responsibility. Clearly and persuasively communicates decisions and orders to avert crises.

Planning and Organization

Prioritizes and plans work activities; uses time efficiently; and develops realistic action plans.

Professionalism

Thinks carefully about the likely effects on others of one's words, actions, appearance, and mode of behavior. Selects the words or actions most likely to have the desired effect on the individual or group in question.

Safety and Security

Observes safety and security procedures and uses equipment and materials properly.

Diversity

Supports and promotes an environment that appreciates and holds opportunities for all, regardless of race, religion, nation of origin, culture, gender identity or expression, sexual orientation, physical or mental ability, weight, health status, age or other diversity factors.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, communicate and hear. The employee is occasionally required to use hands to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

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Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.

Apply: Applicants must submit a letter of interest and complete resume.

Resumes submitted without a letter of interest will not be reviewed. The review of applications will begin immediately and continue until the position is filled. Due to the high volume of applications we receive, we will only respond to applicants whose candidacy is being considered.

NO phone calls

Requirements

Qualifications:

  • Be at least 21 years of age
  • Successfully complete all required training
  • Meet medical requirements
  • Submit to a background check
  • Availability to cover at least 10 shifts per month
  • Have reliable transportation and cell phone
  • Current, valid driver’s license and insurance
  • Able to respond to the hospital within 45 minutes of a receiving call
  • Prior experience working with victims of sexual and intimate partner violence and/or background in counseling, advocacy preferred.