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Safe Shores –The D.C. Children’s Advocacy Center is an organization striving for excellence as a service provider and as a workplace. Safe Shores values respect, honesty, trustworthiness, professionalism, learning and growth, taking care to give care, innovation, teamwork, and collaboration.
We provide a rich and robust employee benefits package, which includes paid time off, paid holidays, 100% employer paid medical, dental and vision insurances; short- and long-term disability income replacement, life insurance, professional development, wellness programs and more.
We are currently searching for an experienced Bilingual Teen Advocate. This is a full-time exempt position, with a salary range of $55,000 to $65,000.
The earliest start date for this position would be October 1st, 2021.
Summary The Bilingual Teen Advocate is primarily responsible for providing advocacy, crisis intervention and short-term ongoing advocacy services as needed to Spanish speaking youth (ages 13-17) victims, their non-offending family members as desired. Bilingual teen advocates may be the first point of contact for Spanish speaking victims of sexual assault. The focus of teen advocacy support is to help reduce trauma for youth while informing them of their rights and options. The advocate helps youth identify and access services the youth may need, acting as a liaison with other agencies and service providers and supporting them throughout the investigative process as needed. This position requires regular participation in an on-call rotation for 24-hour response. In accordance with the Sexual Assault Victims’ Rights Amendment Act of 2019, this position will respond to youth in community settings such as hospitals or law enforcement agencies, as well as working from an office setting. This position will be required to respond in-person and virtually, dependent upon client needs and preferences. This position is a mandated reporter for child abuse and neglect under District of Columbia Statute §4-1321.02 when not acting within the defined role that provides an exemption to this mandate.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
There are no supervisory responsibilities for this position.
COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies:
Adaptable - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures.
Client-Focused - Manages difficult or emotional client situations; responds promptly to client and family needs; solicits client feedback to improve service; responds to requests for service and assistance; meets commitments.
Dependable - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
Diversity-Minded - Demonstrates knowledge of Equal Employment Opportunity policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce.
Ethical - Treats everyone with respect; keeps commitments; inspires the trust of others; works with integrity and acts morally; upholds organizational cultural values.
Interpersonally Skilled - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.
Decisive - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
Skilled in Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
Mission-Driven - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.
Problem-Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.
Professional- Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
Precise - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
Collaborative - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
Skilled in Written Communication - Writes clearly and informatively, using standard business grammar; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
EDUCATION AND EXPERIENCE
Must be PC proficient and able to thrive in a fast paced setting. Must have strong experience with computer technology and equipment and Microsoft Office 365, Outlook, Word, Excel and PowerPoint.
While performing the duties of this job, the employee is regularly required to use hands to touch or feel a computer, keyboard, monitor, telephone, cell phone, and talk or hear when interacting with employees. The employee is frequently required to stand; walk and sit. The employee is occasionally required to reach with hands and arms. The employee may regularly lift and /or move 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. No or very limited exposure to physical risk.
Candidates must submit all the following information to be considered for the position:
Safe Shores – The DC Children’s Advocacy Center conducts pre-employment background checks on all selected candidates. If you are a finalist, we will investigate your background, employment history, references, and any related employment matters to determine your suitability of employment.
By submitting this application, you understand the above statement and authorize all persons and entities contacted by Safe Shores – The DC Children’s Advocacy Center to provide any relevant information regarding your current or previous employment and you release all persons and entities contacted by Safe Shores – The DC Children’s Advocacy Center, of all claims for providing such information.
As a DC Government grantee/contractor, effective September 19, 2021, Safe Shores – The DC Children’s Advocacy Center will be required to mandate COVID-19 vaccinations for the following: “employees, agents, and subcontractors who provide goods or perform services in person in District of Columbia facilities or worksites, or who have in-person contact with other persons in order to complete their work.”
By submitting this application, you understand the above statement.
Safe Shores is an equal opportunity employer and values diversity. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be.