Sales Operations Assistant
Job Type
Full-time
Description

Haddad is a privately held family business with over 70 years of experience in the children’s wear apparel and accessories industry. Haddad is the leading children’s wear manufacturer representing the most iconic American brands in the world; Nike, Brand Jordan, Converse, Hurley and Levi’s. Our talented professionals are leaders in design, sourcing, sales and global distribution. With over 15 locations and 800 employees globally, it is no surprise that we are already the number one children’s wear company in the world.

Overview:

The Sales Support Assistant will support Account Executives with order handling and delivery management for key accounts.

Key Accountabilities:

  • Write customer orders for system entry (hold/bulk)
  • Maintain order integrity through review of order reports and regular maintenance
  • Generate item set up files for buyers
  • Facilitate hot action meetings for assigned accounts
  • Manage order maintenance and issue resolution, including EDI reconciliation
  • Support shipping through routing resolutions
  • Follow up on pre and post routing calendar trigger dates
  • Communicate with buyers/allocators on PO issues
  • Support chargeback resolutions
  • Special projects as needed
Requirements

Required Skills/Abilities/Education:

  • Bachelor’s Degree in Fashion Merchandising, Business or related field
  • Internship experience
  • Excellent organizational and communication skills with attention to detail
  • Ability to multi-task and prioritize in a fast paced environment
  • Proficient in Microsoft Office (Knowledge of AS400 and EDI a plus)