POSITION Classification Information
Client Engagement Support
Implementation & Renewal
At Clarity, our mission is to deliver quality services by embracing Technology, Innovation and Sincerity and adopting a Simply Smarter approach for service delivery.
Under general to close supervision, this position exercises limited latitude for independent action and discretion supporting all aspects of the consumer benefits client implementation and renewal tasks.
The nature of the work entails that candidates collaborate and work closely with other department team members as well as cross-functional departments, in order to deliver tasks within the timeline required.
Reporting Structure & Work Setting
This position typically resides at Company headquarters and reports to a team lead who oversees the support team members. At times, candidates may also receive direction from more senior management staff.
PrimarY JOB REsponsibilities
Note: The essential duties and primary accountabilities below are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Candidates may perform all or most of the primary accountabilities listed below. Specific tasks, responsibilities or competencies may be documented in the candidate’s performance objectives as outlined by the candidate’s immediate supervisor.
Essential Knowledge, Skills & Abilities
Knowledge of business and technology or a closely related field as normally obtained through the completion of a bachelor’s degree in a business or technology related major or equivalent demonstrated work experience.
Work Experience or Related Experience:
The ability and skill to coordinate, plan, document and manage multiple tasks in a supporting role capacity.
Minimum one-year experience in an administrative support role preferred.
Specialized Knowledge, Skills & Abilities:
Knowledge of the benefits industry, specifically pre-tax benefits and payroll is preferred.
Strong communication skills, written and verbal, professionalism and ability to work in a team environment.
Positive attitude and demonstration of flexibility in meeting team needs.
Attention to detail and accurate execution of tasks required.
Ability to manage multiple tasks and responsibilities, and successfully work under time constraints.
Excellent organizational skills are required in order to meet timelines.
Proficiency with MS Office Suite (Word, Excel, PowerPoint, and Outlook) is required. Knowledge of Salesforce Easy Projects and is preferred but not required.