California Area Only

Job Summary: Install, repair, start-up, supervise, and/or troubleshoot steel belt processing equipment sold or serviced by IPCO US LLC.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Field Service Technicians travel 80% of the time to service customers in the USA and Canada. However, travel may include companies anywhere in the western hemisphere. Passport required.
• Make suggestions for improving equipment based on customer contact and field observations.
• Write detailed service and/or inspection reports for all work completed.
• Maintain field service equipment and follow 5S guidelines for ensuring equipment is properly organized, stored, and repaired when necessary.
• Conduct training seminars for customers as needed, counsel customers on service-related problems, and proper maintenance of equipment.
• Keep up to date with any on-the-job and/or computer-based safety training.
• Assist in training of other service technicians.
• Assist in the sale of preventive maintenance programs.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• A high school diploma or equivalent is mandatory.
• At least two years of work experience in a position requiring mechanical skills.
• One-year certificate from college or technical school; or three to six months related experience and/or training.

COMMUNICATION SKILLS

• Ability to read and write the English language.
• Ability to read and interpret documents such as blueprints, specifications, safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.

OTHER SKILLS and ABILITIES:

• Computer Skills - must be able to use a computer to enter, process, retrieve, and print out information.
• Requires working knowledge of Microsoft software (i.e. Excel, MS Word).

Benefits:

Medical Insurance, Dental, Vision, 401K, Life Insurance