San Bernardino International Airport Authority
Position: FBO Line Technician I Status: Non-Exempt
Reports to: FBO Manager
Location: San Bernardino International Airport
Under direct supervision, performs aviation related services, including aircraft fueling/de-fueling, vehicle fueling and operation of motorized/non-motorized fueling equipment; performs basic customer service duties; and performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives direct supervision from the FBO Manager. Exercises no direct supervision over staff.
The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth.
- Receives, stores, transfers, and dispenses aviation fuel products.
- Marshals aircraft from the taxiway to the FBO.
- Operates motorized fuel tank trucks and fuels and de-fuels aircraft per flight crew/flight plan requirements.
- Inspects fueling equipment and vehicles; reports malfunctions or inconsistencies.
- Performs accurate fueling calculations and completes and submits all documentation associated with fueling activities.
- Assists in recovering aircraft that are incapable of movement under their own power, including downed aircraft due to mechanical failure or other issues.
- Interacts with aircraft personnel and passengers and provides basic customer service, including refreshments, transportation, hotel accommodations, and other needs.
- Monitors flight software program to track inbound flights; listens to communications from air traffic control tower regarding inbound flights.
- Responds to fuel emergencies, such as fuel spills, utilizing emergency response cart and follows established environmental/company guidelines.
- Participates in scheduled and unscheduled inspections with regulatory agencies.
- Observes safe work methods and makes appropriate use of related safety equipment as required.
- Maintains facilities, fueling areas, storage sites, and other work areas in a clean and orderly condition, including securing equipment and tools at the close of the workday.
- Assists in maintaining accurate manual and computerized logs and records of work performed and materials and equipment used; prepares reports as required.
- Establishes, maintains, and fosters positive and effective working relationships with those contacted in the course of work including the. public, vendors, contractors, and agency staff.
- Performs other duties as assigned.
- Principles, practices, methods, equipment, materials, and tools used in fueling aircraft.
- Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
- Occupational hazards and safety equipment and practices related to the work.
- Modern office practices, methods, computer equipment and basic applications.
- Principles and procedures of record-keeping and reporting.
- Safe driving rules and practices.
- English usage, spelling, vocabulary, grammar, and punctuation.
- Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and agency staff.
- Operate fueling equipment.
- Maintain accurate logs, records, and basic written records of work performed.
- Understand and follow oral and written instructions.
- Make accurate arithmetic calculations.
- Identify priorities, and meet critical time deadlines.
- Use English effectively to communicate in person, over the telephone, and in writing.
- Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to the completion of the twelfth (12th) grade and one (1) year of related experience in FBO fueling activities and ground support or related service.
Licenses and Certifications:
- Possession of, or ability to obtain, a valid California Driver’s License by time of appointment
- Maintain federally mandated security clearances required to work at an airport
Must possess mobility to work in the field; strength, stamina, and mobility to perform medium physical work, to work in confined spaces and around machines, to climb and descend ladders, walk on uneven terrain, to operate varied hand and power tools and fueling equipment, and to operate a motor vehicle and visit various agency sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone or radio. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above-mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 75 pounds, or heavier weights with the use of proper equipment.
Employees primarily work in the field and are exposed to loud noise levels, vibration, confining workspace, chemicals, dust, fumes, mechanical and electrical hazards, grease, oils, solvents, machinery with extremely hot surfaces and moving parts, moving objects or other vehicles, as well as cold and hot temperatures, inclement weather conditions, and road hazards. Employees may interact with upset staff when trying to diagnose and/or resolve an equipment related problem.