Community Manager **Various locations in JeffCo
Wheat Ridge, CO Property Operations
Job Type
Full-time
Description

Foothills Regional Housing "FRH" is a prominent real estate developer, manager, and program administrator for affordable housing. An FRH Community Manager oversees the day-to-day compliance and operations of an assigned asset(s) with multi-layers of funding that can include HOME, Tax Credit, 50058, 50059, NSP, and PBV units by performing the following duties.

Requirements

ESSENTIAL JOB FUNCTIONS (Other duties may be assigned)

· Interview prospective residents and perform required verifications according to the Low-Income Tax Credit Program according to the HUD 4350.3 Occupancy Handbook and HOME program;

· Maintain occupancy and rent revenues as budgeted.;

· Collect security deposits as required and completes lease paperwork outlining conditions and terms of occupancy;

· Collect all rents, including delinquent rents. Maintain uncollected rents below 2-3%;

· Investigate resident complaints and inspects vacated apartments to determine needed repairs or maintenance;

· Coordinate activities of maintenance staff engaged in repairing plumbing or electrical malfunctions, painting apartments or buildings, and performing landscaping or gardening work, or arranges for outside personnel to perform maintenance;

· Resolve resident complaints concerning other residents or visitors;

· Arrange for other site-related services such as extermination, or carpet cleaning, and other various vendors. Some exclusions are carpet vendors, security and trash collections, which go through the procurement at the Home Office;

· Adheres to all laws relative to multi-family housing, including the Fair Housing Act and ADA;

· Monitor the outcome of tasks delegated by upper management;

· Inspect all apartments delivered by the maintenance staff as ready. Makes final determination if the apartment meets FRH standards and is ready to rent;

· Maintain and monitor "Make Ready Board" to ensure it is up to date;

· Oversee the entire eviction process;

· Surveys the exterior of the community to ensure FRH quality standards are met and records deviancies and writes work orders to address the discovered needs;

· Directs the planning and implementation of resident events and office themes;

· Assists FRH to achieve the goals of the entire property management group as well as other departments;

· Achieves NOI at the property;

· Develops and implements marketing plans and leasing plans for the community;

· Presents recommendations to Senior and Executive Leadership as needed to maximize property performance;

· Monitors the community Key Control system;

· Works with Property Operations Leadership to develop an annual operating budget;

· Obtains approval before exceeding budgeted line items;

· Prepares and submits all reports as required, including Monday Morning Reports, 4P reports if needed, monthly financial reports, and market surveys;

· Interacts with residents courteously and professionally;

· Understands and adheres to FRH Standards of Performance. Holds team accountable to the standards as expected by RH.

ADDITIONAL JOB FUNCTIONS

• Treats people with respect and work with integrity and professional ethics, upholding the agency's value and mission. Represents the agency in a positive, professional and ethical manner always. This specifically includes abiding by all the ethical rules outlined in the Employee Handbook.

• Attend scheduled meetings with FRH leadership team and other FRH staff to discuss various items of concern and/or interest of both parties.

• Maintains the utmost confidentiality of all applicant and tenant information.

• Must always be a team player and act in a manner that is in the best interest of the FRH.

• Uses a time management system and other organizational tools set up by the FRH to organize tasks and manage time effectively.

• Must have the ability to work independently in a shared work environment.

• Minimal of out-of-town travel is required for occasional training seminars.

• Minimal evening or weekend work time required

• Makes rational and appropriate decisions. Communicates clearly and professionally verbally and in writing.

• Maintains the utmost confidentiality of all applicant and tenant information.

MINIMUM QUALIFICATIONS/SKILLS NEEDED

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

At least two years related experience and/or training as a site supervisor; or equivalent combination of education and experience. Certifications, such as AHM, SHCM, CAM are desired but not required.

Language Ability:

Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Math Ability:

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Microsoft Word and Excel documents; Outlook and Internet products and HAB software.

Supervisory Responsibilities:

Responsible for general direction, coordination, and supervision of Assistant Managers and Maintenance Technicians (If applicable to site). Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include; planning, assigning, and managing other's work; appraising performance; addressing complaints and resolving problems.

Certificates and Licenses:

Valid driver's license and auto insurance.

Salary is $25 per hour

FRH requires proof of at least the 1st dose of the COVID-19 vaccine; an agreement must be signed by the employee stating they will get the 2nd dose within one month.