On behalf of the Mayor’s Workforce Development Board, Detroit Employment Solutions Corporation (DESC) manages the Detroit Michigan Works! One-Stop Service Centers, branded locally as Detroit at Work Career Centers. Together the MWDB staff and DESC identify as Detroit at Work. The system provides workforce services to over 35,000 job seekers and over 1,400 employers each year.
Reporting to the Manager of Industry-Led Training, the primary responsibility of this position is to assist employers in high-demand industries to develop and implement work-based learning projects, including registered apprenticeships, On-the-Job Training, Going Pro, incumbent worker training, and customized training. The Consultant will work with employers that have been outreached and prescreened by the Detroit at Work Industry & Employer Engagement team and/or the business services staff employed by Detroit’s nine (9) Career Centers. The Consultant will ensure that employers receive excellent customer service and that programs are developed, administered, and implemented in compliance with funding and performance requirements.
DUTIES AND RESPONSIBILITIES:
- Serve as DESC’s Apprenticeship Success Coordinator.
- Conducts apprenticeship training needs assessment with identified employers and training providers.
- Foster and establish sustainable registered apprenticeship programs in specified areas.
- Identify, develop, and disseminate tools and strategies that increase access, entry, and retention in registered apprenticeships for underrepresented populations.
- Coordinate and align all registered apprenticeship expansion activities with local Workforce Development Board and Education and Career Advisory Council strategies and approaches.
- Develop screening and professional development tools to assist business services staff to promote work-based learning opportunities or incentives and to conduct pre-screening with employers to assess whether potential projects are feasible. Work closely with Career Center leadership and staff, DESC program staff and the Detroit at Work centralized industry engagement team to develop tools and ensure they are aligned with Detroit at Work’s strategy, goals, and priority populations.
- Provide consulting services to employers to determine which work-based learning opportunities and resources are appropriate and likely to produce positive results given their specific talent needs.
- Assist employers in developing work-based learning projects, which may include any of the following activities: develop job descriptions, identify skills required for new positions, determine skills gaps faced by specific candidates, selection of training provider(s), development of training plans, determination of job seeker pre-requisites for opportunities.
- Manage On-the-Job-Training (OJT) programs, including maintaining pre-screening and site visit tools, conducting, and documenting site visits, and developing, completing, and executing agreements.
- Serve as a resource to the Career Center System career coaches and business services staff seeking to connect job seekers and employers to work-based learning opportunities. Function as facilitator and problem solver if Detroit at Work participants or employers encounter challenges in the implementation of projects.
- Participate in training, meetings, and conference calls convened by the Michigan Labor & Economic Opportunity department, the Michigan Works! Association and others in regard to work-based learning including apprenticeships.
- Coordinate special events (i.e. trainings/meetings, National Apprenticeship Week events), create and distribute invitations, distribute resources, attend events to lend support, coordinate technical equipment, and assemble presentation / information.
- Compose and prepare correspondence involving interpretation of policies, procedures, contract, and agreements. Prepare required and supplemental programmatic reports for funders.
- Prepare reports and analysis setting forth progress and appropriate recommendations or conclusions.
- Perform other related duties as required.
The above functions are intended to describe the general nature and level of work to be performed by the person assigned to this position. They are not intended to be construed as an exhaustive list of all duties of the position.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
- Ability to communicate effectively with employers and their human resources staff to develop training programs that support workforce development.
- Ability to think critically and solve complex problems.
- Must be highly organized and have the ability to manage multiple projects concurrently. Must possess superior project management experience and skills.
- Must exhibit stellar communication skills, professionalism, diplomacy, and ability to appropriately interact with staff, participants, employers, and local stakeholders while maintaining working relationships in all aspects.
- Must have experience using CRM and other digital communication and management tools.
- Must be able to work under pressure with the ability to reprioritize in order to meet deadlines.
- Seek growing responsibility and show great capacity for work.
- Exhibit expert level documentation and writing skills, and have the ability to prepare timely, accurate and complete reports.
- Must be able to maintain strict ethical legal adherence and confidentiality at all times.
EDUCATION AND EXPERIENCE:
The ideal candidate will have at least four (4) years of progressively responsible work experience in human resources, workforce development, recruitment, sales, customer service, or staffing. Bachelor’s Degree in social work, education, business or related field or the equivalent combination of education and work experience is required. Must have knowledge of the apprenticeship system, legislation, and regulations, and/or other work-based learning programs.
Valid State of Michigan Driver’s License – Position requires field work.
Background check and drug screen required.