Reporting to the Director of Industry-Led Training, the primary responsibility of this position is to develop and manage work-based learning programs and special training initiatives. DESC manages a variety of federal, state, local and philanthropic grants that support industry-led training. The Industry-Led Training Manager is responsible for overseeing a team that develops and delivers a variety of strategic training interventions, including but not limited to apprenticeships, customized training, On the Job Training (OJT), and occupational skills training programs delivered at DPSCD’s Career and Technical Education Centers and other designated locations. The manager works closely with the director, business services staff, and partner agencies to ensure that DESC meets performance, compliance and financial objectives for assigned grants.
DUTIES AND RESPONSIBILITIES:
- Plan, coordinate, and implement assigned special training programs that are supported through grants with specific deliverables that must be met within a set timeline.
- Develop and drive a comprehensive strategy for Career Centers and other system partners to recruit job seekers to participate in special training initiatives and work-based learning.
- Help to negotiate contracts with new training providers. Establish statements of work and performance objectives. Provide support and accountability for training providers to ensure they meet performance standards. Evaluate effectiveness via on-site visits, review of regularly filed reports and electronic databases.
- Compile and submit all required programmatic reports for assigned grants, in an accurate and timely manner.
- Monitor and evaluate the training program effectiveness, investigate trends, recommend and implement modifications to improve program effectiveness.
- Oversee marketing and outreach activities related to special projects, to include preparing and supervising the production of brochures, bulletins, newsletters, and other promotional materials and/or publication, preparing press releases, designing ads and fliers, and responding to inquiries, developing plan and schedules for release of publicity materials.
- Organize and manage project specific tasks and activities.
- Prepare reports and analysis setting forth progress and appropriate recommendations or conclusions.
- Oversee a team of staff responsible for developing and managing work-based learning projects and implementing special training programs in partnership with Career Centers. Provide staff with resources and day-to-day supervisory support necessary for them to effectively perform duties.
- Manage staff, which includes assigning work; approving time off; providing guidance and training, giving oral and written reprimands when necessary; effectively recommending grievance resolutions and completing performance evaluations. Establishes annual goals and objectives; counsels staff on issues of productivity, quality of work and conduct; and determines staffing needs to achieve program objectives.
- Develop and implement planning and project management processes to ensure the effective coordination and integration of programs and resources.
- Compose and prepare correspondence involving interpretation of policies, procedures, contract, and agreements.
- Prepare executive management and board committee presentations.
- Exhibit professionalism, diplomacy, and ability to appropriately interact with Board members, staff, participants, and local stakeholders while maintaining working relationships in all aspects. Provide excellent customer service.
- Perform related duties as required.
The above functions are intended to describe the general nature and level of work to be performed by the person assigned to this position. They are not intended to be construed as an exhaustive list of all duties of the position.
- Strong relationship management and communication skills. Demonstrated capacity to build and sustain collaboration efforts and/or partnerships across multiple stakeholders, including across different organizations and public systems.
- Strong project management skills to produce quality, timely, complete work product. Ability to adapt to new priorities while meeting long-term goals and managing associated efforts. Strength with crafting implementation plans for initiatives and programs and successfully executing said plans.
- High level of critical and creative thinking with a demonstrated ability to produce results.
- Excellent verbal and written communication skills; skilled in group facilitation, meeting management, and public speaking.
- Ability to operate effectively as a member of a unified team, as well as experience working across departments and functions.
- Ability to be proactive, take calculated risks, and make difficult decisions, despite ambiguity or adversity.
- Experience managing teams and managing multiple discrete projects.
- Strength in using quantitative and qualitative data to drive continuous improvement.
- Must be discrete and professional, particularly when handling confidential information.
EDUCATION and EXPERIENCE:
A Bachelor’s Degree in social work, education, business administration or related field and at least five years of related professional experience managing staff or complex projects are required. Work experience and education may be substituted. Relevant experience in workforce development or adult education highly preferred. Must possess project management experience and skills.
Background check and drug screen required.