Salary $13.39/hr plus tips\

PURPOSE OF POSITION

To provide the guests of Mountain Lodge Telluride with a memorable dining experience through means of engaging service with creativity & craft applied to Food & Beverage.

ESSENTIAL JOB FUNCTIONS (other duties may be assigned. Management also reserves the right to change or modify position descriptions from time-to-time to meet business needs with or without notice).

· Ensuring thoughtful and engaging food & beverage service

· Friendly and gracious greetings to all guests

· Adherence to standard operating procedures

· Answering phones and taking reservations

· Delivering food

· Clearing plates

· Supporting the rest of the food & beverage team

· Serving all food & beverage in compliance with HACCP and ServSafe

· Maintaining a thorough knowledge of all menu items and hotel amenities

· Working in a group setting towards a collective goal

· Maintaining a clean and orderly working environment

· Always looking for ways to further personalize service

· Maintaining friendly; but professional, relationships with frequent guests and owners

SUPERVISORY RESPONSIBILITY N/A

REQUIRED SKILLS

· Prior hospitality experience desired

· Well-spoken

· Organizational Skills

· Team Work

· Ability to work in a fast-paced environment

· Ability to multitask

· Strong interpersonal skills and the ability to develop personal relationships in a professional manner

· Desire and ability to work within a diverse team 

LANGUAGE SKILLS

· Fluency in English is required, additional language ability is a bonus

· Ability to read, speak and write English 

REASONING ABILITY

· Must be able to think freely and make informed decisions pertaining to job responsibility

· Able to perform duties without great supervision / micro management 

· Ability to keep calm, responsive and friendly under pressure

· Able to handle a variety of different tasks at once as well as challenges that may arise with guests, customers and/or employees 

· Knows when to request help or assistance from supervisor 

WORK ENVIRIONMENT

· The Food & Beverage Department is a very fast-paced and detail-oriented environment.

· Regular attendance in conformance with the outlined standards; which may be revised by Mountain Lodge Telluride at any time in  

  accordance with business needs, is essential to the successful performance of this position. Employees with irregular attendance 

  will be subject to disciplinary action, up to and including termination of employment.

· Employees may be required to work varying schedules to reflect business needs

· This position is monitored by direct/indirect supervision to ensure all operational standards are upheld.

· Upon employment, all employees are required to fully comply with the Mountain Lodge Telluride’s rules and regulations for the   

   safe and efficient operation of the business. Employees who violate any rules, regulations or policies will be subject to disciplinary

   action up to and including termination of employment.  

SAFETY & SANITATION

The safety and sanitation displayed throughout the Food & Beverage Department should be considered of the upmost importance at all times. All employees must be knowledgeable of both HACCP and OSHA standards regarding sanitation, cross-contamination, proper use & disposal of chemicals, and also must use their best judgement to not be subject to situations which fall outside of the Mountain Lodge Telluride’s outlined safety & sanitation procedures.  

OTHER GENERAL RESPONSIBILITIES

· To acknowledge, greet, smile and show respect to each guest and fellow employee.

· To cooperate and work as a team with all departments within the Mountain Lodge Telluride.

· To maintain a clean and orderly working environment.

· To maintain a detailed knowledge of all Mountain Lodge Telluride offerings and inter- departmental dealings.