Medical Billing Liaison
Job Type

Serve as a liaison between the office and Finance and Billing department. The Liaison will disperse the exception reports to office staff responsible for obtaining missing information.


Duties and Responsibilities

· Assist with general billing or eligibility questions that arise, in office, from staff or patients.

· Download hospital billing and send to external billing company.

· Process credit cards and CareCredit payments, as well as CareCredit applications.

· Contact patients for their upcoming procedures and collect payment.

· Assist with same day eligibility, referral, and Prior Authorization requests.

· Train as back-up to the front desk.

· Attend monthly meetings. 

· Work closely with Revenue Cycle Coordinators to ensure patient billing accounts are properly managed, charged and credited.

· Provide weekly collection reports to the Finance Department.

· Perform all other duties as assigned.



Job Requirements

· Possess 2+ years of familiarity with health insurance, payers, eligibility and benefits.

· Proficiency with numbers and cash handling.

· Ability to work independently, as well as being able to accept direction.

· Willingness to cross-train, when necessary.

· High school diploma or equivalent.

· Must be willing to submit to a background screening.

Other Skills/Abilities:

· Must be a team player with a professional demeanor, good interpersonal and organizational skills.

· Ability to multitask and work courteously and respectfully with fellow employees, clients and patients.

· Excellent telephone presentation.

Organizational Details:

· This position will report directly to the Revenue Management Supervisor.

· All Finance Department/Billing information must be held in strict confidence.

· This is a part time 24 – 28-hour position, Monday thru Friday, with hours flexing as necessary to collect amounts owed for all early morning procedures. 

· This position may also have the possibility of becoming full-time in the future.