School-Based Program Coordinator, Mentor 2.0
Job Type

Big Brothers Big Sisters Independence 

Position: School-Based Program Coordinator, Mentor 2.0

Location: Philadelphia, PA

Job Status: Full-time, non-exempt

Reports To: Team Leader, School-Based Mentoring

Effective Date: November 4, 2021

Salary (36-40K)


JOIN A FORWARD-THINKING AGENCY THAT SEEKS TO ENSURE THAT ALL YOUTH ACHIEVE THEIR FULL POTENTIAL. Big Brothers Big Sisters Independence (BBBSI) is the largest BBBS agency in the state and fourth largest in the nation. Our mission is to create and support one-to-one mentoring relationships that ignite the power and promise of youth, while working collaboratively to strengthen the quality of the mentoring field and close the mentoring gap. 


BBBSI seeks a full-time School-Based Program Coordinator to facilitate the Mentor 2.0 Program. This position supports "Big" and High School "Little" matches, through the coordination of programs located at Parkway Center City Middle College and online. This position will teach college readiness curriculum for the Mentor 2.0 program in-person. Evening work will be required, with the majority of time spent during traditional work hours. Travel to Mentor2.0 three-day annual conference is also required. 


Child Safety & Match Support

1. Provide match support to ensure child safety, positive impacts for youth, constructive and satisfying relationships between children and volunteers, and a strong sense of affiliation with BBBS on the part of volunteers.  

2. Effectively utilize on-line database system for recording and reviewing all child/mentor match details.

3. Build aspiration for mentees and assist pairs with navigating post-secondary conversations according to academic level. 

4. Meet or exceed goals in the following areas: clients interviewed, number of matches made, match support compliance, match support quality, match closure rate, average match length, survey compliance, and customer satisfaction. 

Little Recruitment, Interviewing & Match Making

1. With the assistance of school liaisons, enroll youth with proper paperwork and conduct youth assessments/updates as indicated. 

2. Work with and receive input from Enrollment team to make matches according to assessment      and recommendations from the Intake process. 

Partnership Development

1. Build relationships with partner school through coordination with teachers, principals, and counselors. Act as liaison with site-based contacts to ensure effective implementation of program and coordination of all site-specific needs.

Program Facilitation

1. Facilitate weekly classroom lessons for high school mentees, lead 1-2 monthly evening events for mentors and mentees, provide individual support for pairs, and develop a strong partnership at the school site. 

2. Implement engaging classroom lessons based on curriculum content in order to develop student growth.

3. Effectively plan and implement program logistics and activities 

4. Provide friendly, approachable customer service and represent the Agency and our mission in a professional and positive manner.


Academic Requirements: Bachelor’s degree (OR an Associate’s Degree and a minimum 4 years relevant experience OR no degree but a minimum of 8 years relevant experience OR within six months of Bachelor’s degree completion).

Professional: Teaching experience, as well as experience working with adult populations, youth service organizations, and with socio-economically diverse populations is required. Must possess the ability to effectively utilize BBBSI and iMentor’s internal database systems for tracking and recording information. 

Additional Requirements: Daily access to a car, valid driver's license, with state-required automobile insurance minimums is preferred for the purpose of traveling to schools.


Must demonstrate leadership, dedication, and an interpersonal savvy that helps establish effective relationships and an appropriate rapport with people; have attentive and active listening skills; take a sales/marketing approach to interaction with youth clients and volunteers; are results/outcome oriented; are approachable, organized; and demonstrate sound judgment in a leadership capacity. Our best employees 1) set the bar high 2) are intentional and thoughtful about their choices 3) collaborate as a means to community solutions 4) are positive, can-do, and solution-oriented 5) embrace diversity, equity, and inclusion, and 6) are accountable and get it done.


The work environment characteristics described here are representative of those an employee encounters while performing work in an office environment and include the essential functions of this job.The noise level in the work environment is usually moderate.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The ability to work independently; remain sedentary for extended periods of time (6+ hours per day); lift 10-15lbs; push, pull, bend kneel, as needed for normal operations. 


Cover letters and resumes can be submitted online at:

Note: only those applicants believed to be viable candidates for this opportunity will be contacted. No phone calls please. 


Educators, social workers, youth workers, and recent graduates with a passion for working with youth and a desire to work for a strong mission driven organization should apply. At BBBSI, we serve more than 2,400 children annually in Chester, Delaware, Montgomery and Philadelphia Counties in Pennsylvania, and Burlington, Camden and Gloucester Counties in New Jersey. 

Our aspiration is to develop an organization that reflects our constituent base. BBBSI promotes a culture of inclusion and seeks talented staff from diverse backgrounds. BBBSI is an equal opportunity employer and does not discriminate on the basis of race, color, sex, sexual orientation, gender identity, religion, national or ethnic origin, age, disability, veteran status, first and second-generation immigrants, and people from low-income families, or any legally protected factor.  

** This position requires in-person work in schools. Office work is currently remote. However, the agency will be returning to in-person work Q1 2022.  Proof of vaccination is required. Staff will be given a minimum of two (2) weeks advance notice before returning to in-person work.**