Climbing Attendant
Erlanger, KY Active Entertainment Kids
Job Type
Part-time
Description

Ropes Course/Clip n Climb Attendant

Attendants monitor and operate attractions while ensuring a safe and memorable visit for all members.


Responsibilities:

  • Greet all members as they approach attraction with a friendly smile and fun acknowledgment.
  • Assist member awareness or questions on how to use attraction, clarify and enforce all attraction rules.
  • Explain the attraction operation and rules in a fun, safe and encouraging way.
  • Responsible for general cleanliness of the attraction area.
  • Operate and monitor attraction with safety and cleanliness as top of mind at all times.
  • Refer to individual attraction process manual for detail.
  • Assist members with any special requests or special needs. Safety first.
  • Communicate with supervisor any necessary repair and maintenance issues.
  • When safety is in doubt – close the attraction and locate supervisor.
  • Follow all procedures regarding safety, injury, emergency situations that may occur while working your position.
  • Be knowledgeable about all other attractions and facilities to respond with accuracy to member requests.
  • Report any misconduct of patron and or employees to management immediately. This includes stealing, damaging of equipment/property, drug/alcohol use, etc.
  • Execute your role's guest service performance standards on a daily basis
  • Notice opportunities and take action to facilitate social interactions with families.
  • Look for moments to surprise, engage guests with enthusiasm and go above and beyond using your own authentic personality.
  • Create and perform your signature move and interact with guests on an ongoing basis.
  • Perform other related duties assigned.


Requirements

Skills: Great personality, willingness to serve customer, positive communication, outgoing, professionalism, creativity multitasking


Position Reports To: Reports to Member Service Director