Summary of Duties:

This Medical Assistant position is primarily responsible for preparing patients for visit, chart preparation, rooming of patients, chart documentation and medication reconciliation. 

Duties and Responsibilities:  Medical Assistant

• Greets patients and prepares them for physician examination.
• Assesses patient's general condition, medication reconciliation, takes vital signs and weight.
• Assist with obtaining patient referrals for appointments and/or procedures when needed.
• Prepares charts for upcoming appointments. Reviews all necessary patient documents and/or test results have been received prior to appointment. 
• Perform virtual check in /check out patient visits.
• Assist with incoming phone calls as required. 
• Schedule referrals and tests. 
• Maintains exam rooms for necessary supplies and materials. Ensures cleanliness. Prepares list of medical supplies needed. Prepares equipment and aids physician during treatment, examination and testing of patients, when appropriate.
• Maintains GI provider’s “recall” system, including mailing letters and follow up phone calls to remind patients of their GI procedures due (minimum two months ahead). 
• Helps patients with concerns and complaints, and escalates requests to Site or Practice Manager, as appropriate.
• Performs Prior Authorizations for medications and other services as required.
• Travels to satellite office as required.
• Maintains clean and orderly work area.
• Maintains a professional atmosphere in all aspects of the office, including interaction with physician, management, patients and all outside contacts.
• Maintains patient confidentiality.
• Performs other medical support duties, as assigned.

Supervisory Responsibilities:   

· This job has no supervisory responsibilities

Environment/Working Conditions:

Work is performed in an office environment. The noise level is usually moderate. Phones are very busy and the activity level is frequently high. Involves frequent contact with staff and patients and may require dealing with unhappy patients at times. 

All Covid 19  precautions are followed per the RI Department of Health and CDC guidelines.

Job Requirements:

• High School Diploma / Medical Terminology
• Certified Medical Assistant Certification preferred
• Minimum of two years’ experience in a medical office.
• Medical Terminology / Electronic Medical records experience preferred.
• Ability to function well in a fast-paced environment

OTHER SKILLS/ABILITIES:

• Team-oriented personality
• Ability to multi-task and operate under pressure
• Superior customer service skills
• Excellent organizational skills with attention to detail

Job Type:  Full-time 

Benefits Include:

Medical, dental, vision,  401K

Paid sick / vacation time

Paid holidays

Covid 19 precautions: 

• We have modified our offices and follow recommended state and CDC guidelines.
• Covid vaccination per RI Mandate