Essential Duties and Responsibilities
· System Support and Monitoring.
· System Development.
· System usage training to internal users.
· Reporting of daily system issues.
· Analysis, design, and planning user requirements with the development team.
· Management and tracking of issues.
· Communication point between system user and development team.
· Analyze and propose system improvements.
· Implementation, monitoring, and reporting of improvement proposals.
· Documentation of analysis, requirements, and systems.
· Participation and active analyst, designer, and developer in IT projects.
· Evaluation of new solutions to projects and issues.
· Assist in the IT products benchmarking.
· Monitoring of IT related expenses.
· Other duties as assigned.
Qualifications: Listed below are the minimum and/or desired qualifications of the position including education, work experience and knowledge & skills that are required to perform satisfactorily in the position:
Education and Work Experience:
· Vocational or undergraduate degree in information systems and computer science or related field.
· Two (2) to three (3) years of information systems, development, computer science and/or IT related experience is a plus.
Knowledge and Skills:
· Korean English Bilingual
· Project management knowledge/experience (IT Project lifecycle)
· Initiative skills
· Problem solving skills
· High-level understanding of IT infrastructure and application architectures is a plus
· Great Social and Communication Skills
· Great Oral and Written Communication Skills
· System process analysis and design capabilities/experience
· Object Oriented (OO) Programming knowledge (Java)
· Salesforce CRM
· ERP system knowledge (preference SAP, SD Module)
· Data base systems (SQL Server/MySQL/Oracle)
· MS Office skills (specially Excel skills)
Physical Demands:
· Position requires sitting at a desk working on a computer for at least 2/3 of time.
· Position requires regular and reliable attendance.
· Position requires local travel up to 10% of time.
- Note: This job description does not list all the duties of the job. You may be asked to perform other duties as determined.