Student Support Compliance Manager

About FirstLine Schools

In 1998, FirstLine Schools started the first charter school in New Orleans. FirstLine now operates several PK-8th grade schools.  Our mission is to create and inspire great, open admissions public schools in New Orleans. We do this by:

  • Ensuring college and career readiness for all students, as demonstrated by achievement, aspiration, love of learning, and confidence
  • Providing a rich variety of education experiences to nurture our students’ character, health, and active citizenship
  • Developing the skillfulness of our team members
  • Building a sustainable organization that facilitates our long-term success

Our faculty is a diverse and talented group dedicated to our students’ success and to their own growth as teachers.  Our schools are led by leaders who hold themselves accountable for student achievement and teacher development.

Position Summary

The Student Support Compliance Manager (SSCM) is a key part of the Student Support Services Department at FirstLine Schools , and plays an important role in ensuring that state and federal requirements around IDEA regulations are maintained. The Student Support Compliance Manager works with school based staff to ensure that all IEPs and 504s are compliant with state and federal regulations and ensures timely compliance with all regulations regarding Medicaid reimbursement. The SSCM will lead on all monitoring and corrective action requirements (IDEA, LDOE, SPLC, OPSB) for all schools; work with school administrators to improve school-wide practices and policies including systems development and fidelity of school-based folder/file reviews; lead on internal audits and development of SPED Progress Reports for each school. This position will also coordinate with Network Grants Manager to ensure schools apply for relevant grants related to serving students with disabilities, as well as attend relevant state trainings and turn-key for SPED Coordinators and administrative school staff. 

Key Responsibilities

  • Compliance Systems and Consultation
    • Refinement of current special education compliance systems and practices
    • Partners with school leaders on effective authentic compliance practices and training.
    • Supports Special Education teachers around Compliance Best Practices at PLT and at the school site
    • Develop systems to monitor monthly IEP, 504 IAP, special education and 504 re-evaluation, and initial evaluation timeline compliance
    • Builds, maintains and updates the annual Student Support compliance calendar
    • Tracks reports to ensure ongoing compliance and timelines  including but not limited to IEP/Eval reports, progress reports, SIS/SER Cross checks, 10/1, 2/1, etc.
    • Compiles suspension and crises data from SchoolRunner to effectively communicate with RTI and SPED Coordinators about behavior intervention flags
    • Support testing coordination teams to ensure accommodations are properly accounted for in all internal and statewide systems
    • Conduct on-going reviews of special education files in collaboration with school based teams to drive compliance, results, and continuous improvement
    • Develop SPED Progress reports twice annually and collaborate with SPED Coordinators to develop goals and metrics to improve in necessary areas; provide support and accountability through on-going meetings with SPED Coordinators and Directors
  • IEP Process and Quality
    • Support school based Special Education Coordinators to train teachers and other staff members on creating high quality IEPs that drive learning, collaboration, and personal growth
    • Refine and implement a review process that incorporates a quality assessment rubric to drive compliance, results, and continuous improvement 
  • Medicaid Reimbursement
    • Maintains all Medicaid reimbursement documentation including  training and follow up with school and network based related service providers.
    • Works in collaboration with Finance Department to maximize reimbursements and acts as the HEAL liaison 
  • Grants and Audit Support
    • Supports on HCS, CENF and IDEA grants  
    • Gathers information for EL grants (Title III, LDOE audit)
    • Supports in documentation for LDOE, SPLC, & NOLA PS audits and reporting
    • Supports on LEAP Connect qualifications and audits.

Education & Experience:

  • Louisiana Teacher Certification in Special Education
  • Believe deeply in the mission and values of FirstLine Schools.  
  • Minimum of three years of teaching experience
  • Demonstrated success working with students in an urban, open admissions school 
  • Served as a school based compliance manager or Special Education coordinator is prefered
  • A BA or BS, MA or MEd in Special Education or related field preferred 
  • Knowledge of State and Federal laws pertaining to SPED and IDEA Compliance
  • Strong interpersonal and communication skills
  • Strong organizational and project management skills with attention to detail and accountability

Desired Qualities & Characteristics:

  • Believe in every student’s ability to achieve in a rigorous college or career prep curriculum
  • Achieve results based on agreed-upon expectations
  • Take personal responsibility 
  • Highly detail-oriented 
  • Collaborate effectively with a range of stakeholders 
  • Share a commitment to creating great schools in New Orleans
  • Strong written and verbal communication skills
  • Model the FirstLine values of Service, Learning, Collaboration and Results

Physical Requirements:

  • While performing the duties of this job, the employee may be required to sit, walk, stand, talk, and hear. 
  •  Light lifting of equipment may be required (up to 20 lbs.)

STUDENT SUPPORT COMPLIANCE MANAGER reports to: Director of Special Education

Salary is competitive and commensurate with experience. FirstLine Schools offers a comprehensive benefits package with a generous 403b plan.  FirstLine Schools provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.