Tides Family Services is a nonprofit organization that is committed to providing comprehensive support and resources to children, adolescents, and families facing various challenges. The overall mission of Tides is to provide services and supports that allow youth to live in a community-based setting. An "Agency Without Walls" our services are delivered in homes, communities, schools...wherever our youth are. 

Performance Expectations/Key Challenges

• Provide in-home and community strengths-based support services to clients and families by addressing behaviors with targeted outcomes within an expected timeframe.
• Work collaboratively with integrated team of caseworkers, behavioral assistants and clinicians to develop treatment goals, provide resources, advocacy, perform routine assessments and build relationships with clients and families.
• Maintain crisis and trauma counseling and other services to help ensure client and family safety.
• Build and sustain collaborations with community partners, including health, education, vocation, legal and family intervention providers with the goal of increasing access to services for individuals and families whose needs align with our services.
• Ensure quality service metrics are met through ongoing analysis, case review, daily ETO reporting, and accuracy of data entry into TFS ETO platform or other reporting measures.
• Serve as liaison/advocate between the program, community and surrounding neighbors to build partnerships.
• Support activities, services and programs that uphold NASW professional boundaries and culturally sensitive to clients and families.
• Develop case reports or communication letters or other forms of contact to truancy court or other juvenile justice systems.
• Attend and participate in all required program meetings including; program coordinator meetings, biweekly supervision with leadership, run downs, and all staff meetings.
• Coordinate activities and resources that can benefit all clients and families within TFS.
• Strong crisis management, problem-solving, and interpersonal skills, particularly when working with youth of all ages.
• Managed in-home and community strengths-based services to clients and families .
• Skilled in building relationships with internal team, stakeholders, clients and families, schools, law enforcement and other community resources.

 Salary Description $16- 18 per hour

Critical Knowledge/Skills

• 1-4 years experience in human services, healthcare, and other non-profit agencies.
• Demonstrates a safe, strengths-based environment while continuously using everyday behavior opportunities to teach, guide, and support youth and families with their goals and challenges to remain in the home and in their communities.
• Capacity for behavior management utilizing counseling techniques, program structure, guidelines and crisis intervention and to use metrics to ensure accountability.
• Degrees/Certifications/Licenses
• Bachelor’s degree – Required
• Master's level in progress
• Valid driver’s license and registered/inspected vehicle – Required
• Bilingual; English, Spanish, Portuguese, Creole – Preferred

The requirements listed above are representative of the knowledge, skills, and/or abilities required to satisfactorily perform essential duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Tides Family Services is an Equal Opportunity Employer that values our diverse workforce and encourages all mission driven candidates to apply.  We are a PBN Best Place to Work recipient, a Safe Zone Certified Employer, and a Veteran Friendly Employer. Join our team!