Installation Coordinator
Danville, PA Installation
Job Type
Full-time
Description

The Installation Coordinator is responsible for scheduling the installers on active installation projects. This role also takes on various responsibilities in the department to ensure successful installations.

  • Interfaces with multiple departments to track the status of the products associated with the project in order to ensure a timely installation.
  • Communicates the status of the project and products to the Project Managers to plan the measurement event and schedule the installation.
  • Functions as the primary interface for the installers to the internal departments regarding installation status.
  • Assists with return material requests from location sites back to appropriate warehouses.
  • Manage, maintain and complete daily tasks, which could consist of: protos, measures and installations of Fabtex finished product.
  • Provide Installers with pertinent job information and scope.
  • Update and maintain Installations Calendar to inform employees and vendors of job location and details by attaching important installation information.
  • Provide a positive onboarding experience for new contracted installers to ensure a successful relationship. This includes obtaining verification documents such as: W9, certificate of insurance, installer agreement, and a voided check.
  • Attach job measures and photos provided by the installers into our ERP system for the Project Managers to review.
  • Manage the department phone lines by answering installer calls in order to provide support and communication to the field and resolve issues.
  • Maintain and update the department installer map, which includes the locations of installers to make it easier when assigning jobs.
  • Escalate matters to Installation Manager when needed.

Working Conditions:

This is a team environment, so the ability to be part of a team is critical. Work will be primarily conducted in a climate-controlled in-office setting with a flow of people.


Benefits: 

  • Medical, dental, vision, life and additional supplemental insurances.
  • 401K option
  • Paid Time Off
  • Company paid holidays
Requirements
  • Working knowledge with Microsoft Office, including of Outlook and Teams.
  • Effective verbal and written communication skills when communicating with customers.
  • Proficient computer and phone skills.
  • Preferred experiencing in manufacturing, order entry, dispatching, and scheduling.
  • Strong organizational skills with ability to manage deadlines and prioritize workload and make adjustment to meet business needs.
  • High school diploma
Salary Description
$17.00/hour