Text Messaging (SMS) Privacy Policy

Credit Management Company (“CMC,” “we,” “us,” or “our”) may use text messaging (SMS) to communicate with consumers, clients, and employees regarding account-related matters, service updates, and other business communications. This Text Messaging Privacy Policy explains how we collect, use, and protect information obtained through SMS communications.

Consent to Receive Text Messages

By providing your mobile phone number to Credit Management Company, you consent to receive text messages from us related to your account, services, employment, or business relationship with CMC. Message frequency may vary. Message and data rates may apply.

Consent to receive text messages is not a condition of purchase or service.

Opt-Out Instructions

You may opt out of receiving text messages from CMC at any time by replying STOP to any message. After opting out, you will receive one final confirmation message and will no longer receive SMS communications from us unless you provide renewed consent.


 

Information We Collect

When you communicate with us via text message, we may collect:

  • Your mobile phone number
     
  • Message content and responses
     
  • Date, time, and communication history
     
  • Delivery and read confirmations (where available)
     

How We Use Text Messaging Information

We use SMS information to:

  • Communicate about accounts or services
     
  • Provide updates, reminders, or notifications
     
  • Respond to inquiries
     
  • Maintain records of communications
     
  • Comply with legal and regulatory requirements
     

Information Sharing

CMC does not sell, rent, or share mobile numbers or SMS consent information with third parties for marketing purposes.
We may share information with service providers that support our messaging platforms, or as required by law.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect SMS communications and personal information from unauthorized access, disclosure, or misuse.

Record Retention

Text message communications may be retained in accordance with our record retention policies and applicable laws governing financial and collection communications.

Updates to This Policy

CMC may update this Text Messaging Privacy Policy periodically. Updates will be posted on our website with a revised effective date.