1. Who We Are 

Vortex Solutions LLC (“we,” “our,” or “us”) is the data controller responsible for your personal data under this policy. 

2. What Data We Collect 

We may collect: 

• Personal identifiers (name, email, phone number) 
• Technical data (IP address, browser type) 
• Usage data (pages visited, time spent) 
• Transactional data (purchase history) 

3. How We Collect Data 

Data is collected via: 

• Website forms 
• Cookies and tracking technologies 
• Account registration 
• Third-party integrations 

4. Legal Basis for Processing 

We process personal data based on: 

• Your consent 
• Contractual necessity 
• Legal obligations 
• Legitimate interests (e.g., improving services) 

5. How We Use Data 

We use your data to: 

• Provide and improve our services 
• Communicate with you 
• Fulfill legal obligations 
• Personalize user experience 

6. Data Sharing 

We may share data with: 

• Service providers (e.g., hosting, analytics) 
• Legal authorities when required 
• Business partners (with your consent) 

All third parties are bound by data protection agreements. 

7. International Data Transfers 

If data is transferred outside the EU/EEA, we ensure appropriate safeguards such as: 

• Standard Contractual Clauses 
• Adequacy decisions 
• Binding Corporate Rules 

8. Data Retention 

We retain personal data only as long as necessary for the purposes stated. Retention periods vary by data type and legal requirements. 

9. Your Rights 

Under GDPR, you have the right to: