Applicant Privacy Notice
and
ATS Terms of Use
(including SMS Terms)
Effective Date: October 14, 2026
PLEASE REVIEW THIS ATS NOTICE AND THE ATS TERMS OF USE IN SECTION 15 CAREFULLY. YOU MUST CONSENT TO THIS ATS NOTICE AND THE ATS TERMS OF USE IN ORDER TO APPLY FOR A POSITION WITH RELATIENT, AND BY SUBMITTING AN APPLICATION, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO THIS ATS NOTICE AND THE ATS TERMS OF USE (INCLUDING THE SMS TERMS IN SECTION 4 AND USE OF RECRUITING TOOLS THAT INCORPORATES EMERGING TECHNOLOGIES IN SECTION 10).
Relatient, Inc. ("Relatient," "we," "our," or "us") is committed to protecting the privacy of individuals who apply for employment and other work opportunities with us.
This Applicant Privacy Notice (this “ATS Notice”) explains how we collect, use, share, retain, and protect Personal Information (as defined below) obtained during the recruiting and hiring process, including through our applicant tracking system ("ATS"), job applications, interviews, assessments, background screening processes, references, and recruiting-related communications. For purpose of this ATS Notice, “you” or “your” refers to any individual who applies to, or is considered or recruited by us for employment or other work opportunities with Relatient, including through the ATS.
THIS ATS NOTICE, TOGETHER WITH THE ATS TERMS OF USE (INCLUDING SMS TERMS IN SECTION 4), CONSTITUTES AN AGREEMENT BETWEEN YOU AND RELATIENT, AND RELATIENT MAY CHANGE, MODIFY, OR UPDATE THIS ATS NOTICE AND THE ATS TERMS OF USE AT ANY TIME, IN ITS SOLE DISCRETION, EFFECTIVE UPON POSTING OF THE REVISED VERSION THROUGH OUR RECRUITING SYSTEM.
As used in this ATS Notice, “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a job applicant. We may de-identify, aggregate, and/or anonymize your Personal Information by excluding and removing data components (such as your name, email address, or linkable tracking ID) through obfuscation, or through other means so that the resulting dataset is no longer personally identifiable to you (such resulting dataset is known as “Aggregated Data”). When we de-identify Personal Information to become Aggregated Data, we will not attempt to re-identify the data except to confirm that it remains de-identified or as otherwise required by applicable law. Our use of Aggregated Data is not subject to this ATS Notice.
This ATS Notice applies solely to Personal Information collected and processed for recruiting and hiring purposes and supplements, but does not replace, Relatient's general website and product privacy notices.
Depending on the position and recruiting process, we may collect Personal Information directly from applicants and from other lawful sources, such as references, background screening providers, recruiters, or publicly available professional profiles.
Personal Identifiers
· Name
· Address
· Email address
· Telephone number
· Work authorization information
· Government-issued identification information where required or permitted by law
Professional and Employment Information
· Resume or CV information
· Employment history
· Education history
· Certifications and licenses
· Skills and qualifications
· Professional references
Recruiting Information
· Application materials
· Interview notes and evaluations
· Assessment results
· Compensation expectations
· Recruiting communications
· Names and contact information of individuals who referred you for a position
· Any other information you elect to provide, such as employment preferences, willingness to relocate, desired salary, awards, or professional memberships
Internet or Electronic Network Activity Information
· Browsing history and search history on Relatient’s recruiting websites or application pages
· Internet Protocol (IP) address, cookie identifiers, and similar online identifiers
· Information regarding your interaction with recruiting websites and related online tools, including internet postings where permitted by law
Geolocation Data
· Approximate location derived from your IP address or personal device during visits to our physical locations or online career sites, including our ATS and other HR-related platforms
Audio, Electronic, and Visual Information
· Audio and video recordings of in-person and virtual interviews, screening calls, and other recruiting-related interactions, where applicable
Inferences Drawn from Personal Information
· Inferences drawn from any of the Personal Information listed above to create a profile reflecting your qualifications, preferences, or suitability for work opportunities, including information derived from recruiting analytics. For more information, please refer to Section 10 below.
Sensitive Information
Where permitted by law and necessary for recruiting or employment purposes, we may collect certain sensitive information, such as background screening information, disability accommodation requests, veteran status, or diversity information voluntarily provided by applicants.
You may choose not to provide certain Personal Information. However, doing so may limit our ability to evaluate your qualifications or consider you for work opportunities.
We may use Personal Information to:
· Evaluate qualifications and suitability for work opportunities
· Process and manage applications
· Schedule and conduct interviews
· Communicate with candidates throughout the recruiting process
· Verify Personal Information provided by applicants
· Conduct background screenings where permitted by law
· Improve recruiting and hiring processes
· Maintain recruiting records
· Comply with legal and regulatory obligations
We do not sell Personal Information.
If you separately agree to receive recruiting-related text messages and provide your mobile telephone number, , through job applications, registration of your account with our ATS or other HR portal(s), completing a job interest form, texting a designated short code, or scanning any QR code made available by us, Relatient may send messages regarding interview scheduling, application status updates, recruiter communications, event reminders, and other recruiting-related notifications.
THESE SMS TERMS ARE SUBJECT TO BINDING ARBITRATION AND A WAIVER OF CLASS ACTION RIGHTS AS DETAILED BELOW. BY SIGNING UP FOR INTERACTIVE MESSAGING (INCLUDING SMS AND MMS), YOU OPT-IN, AGREE, AND CONSENT TO RECEIVING TEXT MESSAGES RELATIENT AT THE MOBILE TELEPHONE NUMBER YOU PROVIDE TO US, EVEN IF IT IS ON ANY DO-NOT-CONTACT LIST (INCLUDING ANY CORPORATE, STATE, OR FEDERAL DO-NOT-CONTACT LIST).
User Acknowledgements: You represent and warrant that you are eighteen (18) years of age or older and the primary owner of, or an authorized user of, the mobile telephone number you provide, and that you have authority to consent to receive text messages at that number. You understand and acknowledge that Relatient and its authorized third-party service providers may send you (a) recruiting and operational messages, including application status updates, interview scheduling and reminders, follow-ups, and onboarding messages; and (b) if applicable, promotional messages about job openings and career events. You understand and acknowledge that such messages may be sent using an automatic telephone dialing system or other automated means, including automated text messages, artificial voice messages, prerecorded voice messages, or AI-generated SMS. Consent to receive text messages is not a condition of applying for, being considered for, or obtaining employment. Selecting No, unsubscribe, or opt-out will not remove you from consideration of the position.
Program Terms
MESSAGE AND DATA RATES MAY APPLY. MESSAGE FREQUENCY MAY VARY, AND MESSAGES MAY BE SENT AT ANY TIME OF DAY, INCLUDING ON WEEKENDS OR HOLIDAYS. Message and data rates may apply as provided in your mobile telephone service plan. To participate, you must have a text messaging-enabled mobile device with a text messaging plan. Please contact your mobile carrier for details. The delivery of SMS text messages is subject to effective transmission from your mobile service provider and is outside of our control. Relatient, our service providers, and supported mobile carriers are not liable for delayed or undelivered messages.
For Help. If you need assistance, text HELP to the short code or telephone number from which messages are sent at any time, which will direct you to submit a help request via a hyperlink, or contact Relatient at talentculture@relatient.com or (866) 473-8160.
Cancellation/Opt-Out. If you no longer want to receive SMS subject to these SMS Terms, You may unsubscribe at any time by replying “STOP” to the short code for the program. If you opt out of one SMS program, you may continue to receive messages from Relatient through any other program you joined separately unless you separately opt out of those programs. After unsubscribing, we may send you confirmation of your opt-out via text message.
Disclaimers: To the maximum extent permitted by applicable law: (i) the SMS text messaging service is provided “AS IS” and “AS AVAILABLE,” without warranty of any kind, either express or implied, including, but not limited to, any implied warranties of merchantability, fitness for a particular purpose, or non-infringement; and (ii) we expressly exclude any liability for any direct, indirect, or consequential loss or damage incurred by any User in connection with the receipt, use, failure of, or inability to use, SMS text messages. Nothing in these SMS Terms limits any liability that cannot be limited by applicable laws.
We may share Personal Information with:
· Recruiters, hiring managers, and Human Resources personnel
· Affiliates involved in the recruiting process
· Service providers that support recruiting and hiring activities on our behalf, including applicant tracking system providers, background screening providers, assessment providers, and communication service providers
· Government authorities, regulators, courts, or legal representatives when required or permitted by law
· Successors or assignees in connection with a merger, acquisition, reorganization, or sale of all or a portion of Relatient’s assets, where permitted by law
· Other third parties as necessary to comply with applicable laws, enforce our policies, or protect the rights, property, or safety of Relatient, its employees, applicants, or others
Service providers may process Personal Information only as needed to provide services on our behalf and are contractually required to maintain appropriate safeguards for Personal Information.
Depending on applicable law and your location, you may have certain rights regarding your Personal Information, including the right to:
· Access Personal Information we maintain about you
· Request correction of inaccurate Personal Information
· Request deletion of Personal Information where applicable
· Restrict the use of your Personal Information
· Object to the processing of your Personal Information where applicable
· Withdraw consent where processing is based on consent
· Request information about how Personal Information is processed
We will review and respond to requests in accordance with applicable law. We may need to verify your identity before completing a request, and certain Personal Information may be retained where permitted or required by law.
We retain Personal Information for as long as reasonably necessary to support recruiting and hiring activities, comply with legal and regulatory obligations, resolve disputes, protect against possible litigation, enforce our legal rights, and consider applicants for future work opportunities. For applicants who are not hired, we generally retain Personal Information for up to two (2) years following the date of the hiring decision unless a longer retention period is required or permitted by law. The criteria used to determine the retention period include the length of time we have an ongoing relationship with you as a prospective employee, whether we have a legal obligation to retain the applicable category of Personal Information, and whether the Personal Information is reasonably necessary to protect against possible litigation, enforce our legal rights, or respond to regulatory investigations. Retention periods may vary depending on legal, business, and operational requirements.
Relatient takes reasonable technical and organizational measures to safeguard Personal Information. We limit access to Personal Information to those individuals and service providers who reasonably need such access to support recruiting and hiring activities. While we strive to protect Personal Information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Relatient may use recruiting tools that incorporate emerging technologies, which may include artificial intelligence or machine learning (collectively, "Recruiting Tools"), to support recruiting activities, such as candidate matching, scheduling, workflow management, and application review. Hiring decisions are not based solely on automated processing where prohibited by applicable law.
Relatient does not make hiring decisions, including decisions to advance or reject an application, based solely on automated processing. When we use Recruiting Tools to evaluate applications, a member of our team reviews the relevant information and independently decides, in accordance with our HR policies, whether your application advances to the next stage or is rejected, and has the authority to disregard or override the tool's output. To the extent expressly permitted by applicable laws, you may contact us using the information in the “Contact Us” section of this ATS Notice for additional information.
Applicants are responsible for providing accurate and complete Personal Information throughout the recruiting process. Relatient may verify Personal Information provided by applicants where permitted by law.
Unless prohibited by law or requested otherwise by the applicant, Relatient may consider applicants for future work opportunities that may align with their qualifications and experience.
We may update this ATS Notice from time to time. The current version will be made available through our recruiting system and will identify its effective date.
If you have questions about this ATS Notice or wish to submit a privacy-related request, please contact:
Relatient, Inc.
Legal Team
legal@relatient.com
(866) 473-8160
3525 Piedmont Road NE, Building 5, Suite 415
Atlanta, GA 30305 USA
15.1 Acceptance of Terms.
PLEASE READ THESE ATS PLATFORM TERMS OF USE (“ATS Terms of Use”) CAREFULLY BEFORE COMPLETING THE ONLINE APPLICATION. BY ACCESSING OR USING RELATIENT’S ATS PLATFORM, YOU AGREE TO BE BOUND BY THESE TERMS OF USE AND THE ATS NOTICE (COLLECTIVELY, THE ‘TERMS’). IF YOU DO NOT AGREE, DO NOT ACCESS OR USE THE ATS PLATFORM and other Relatient’s HR-related site (“Sites”). For purpose of these Terms, the “Party” means you or Relatient; and “Parties” means you and Relatient.
These Terms govern your use of the Sites. These Terms do not create an employment contract or modify the at-will employment relationship between you and Relatient.
Nothing in these Terms constitutes a promise or guarantee of employment, an offer of employment, or a contract of employment. If you are hired, your employment with Relatient will be at-will, meaning either you or Relatient may terminate the employment relationship at any time, with or without cause or notice, unless otherwise provided by an individual written agreement signed by an authorized officer of Relatient.
15.2 Applicant Certifications and Representations.
(a) You certify that all information you provide in your application, resume, and any supporting materials is true, complete, and correct to the best of your knowledge. You understand that any false or misleading statements or material omissions, whenever discovered, may result in disqualification from further consideration for employment or, if employed, grounds for dismissal.
(b) YOU UNDERSTAND THAT SUBMISSION OF AN APPLICATION DOES NOT GUARANTEE EMPLOYMENT OR AN INTERVIEW AND DOES NOT REPLACE THE HIRING PROCESS.
(c) You represent that you are legally authorized to work in the jurisdiction for which you are applying, or will be authorized at the time of hire, to the extent required by applicable law. You authorize Relatient to investigate your responses and contact your former employers, references, and other individuals familiar with your employment background for the purpose of verifying information you have provided, and you release all such parties from any liability arising from furnishing such information to Relatient.
15.3 Acceptable Use. You agree to use the Sites only for its intended purpose of submitting and managing job applications with Relatient. You shall not: (a) submit false, misleading, or fraudulent information; (b) use the Sites for any purpose other than seeking employment with Relatient; (c) attempt to gain unauthorized access to any portion of the Sites, other accounts, computer systems, or networks connected to the Sites; (d) use any automated means, including bots, scrapers, or crawlers, to access or collect data from the Sites; (e) interfere with or disrupt the operation of the Sites; or (f) violate any applicable law, rule, or regulation in connection with your use of the Sites.
15.4 Intellectual Property. The Sites, including all content, features, functionality, software, text, graphics, logos, and trademarks, is owned by Relatient or its licensors and is protected by United States and international intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the Sites without Relatient’s prior written consent, except as necessary to complete and submit your application.
15.5 Disclaimer of Warranties. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SITES AND ALL CONTENT AND SERVICES PROVIDED THROUGH IT ARE PROVIDED ON AN ‘AS IS’ AND ‘AS AVAILABLE’ BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. RELATIENT DOES NOT WARRANT THAT THE SITES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS DISCLAIMER IS CONSISTENT WITH THE WARRANTY DISCLAIMER SET FORTH IN SECTION 4 (SMS AND TEXT MESSAGING COMMUNICATIONS) ABOVE.
15.6 Governing Law; Dispute Resolution; Class Action/Jury Waiver
(a) Governing Law. The laws of the State of Georgia will govern this Agreement, without giving effect to any principles of conflicts of laws. To the extent the Parties are permitted under this Agreement to initiate litigation in a court, you agree that any action arising out of this Agreement or your use of the Sites shall be brought exclusively in the state or federal courts for Fulton County, Georgia, USA, and you consent to the personal jurisdiction and venue of such courts.
(b) Limitation on Time to File Claims. Except for claims for which a shorter limitation period is prohibited by applicable law, YOU AGREE THAT ANY LEGAL ACTION OR PROCEEDING YOU MAY HAVE AGAINST RELATIENT ARISING OUT OF OR RELATING TO THIS AGREEMENTS OR THE SITES WILL BE COMMENCED WITHIN ONE YEAR AFTER THE CLAIM OR CAUSE OF ACTION ARISES.
(c) Mandatory Pre-Arbitration Notice. The provisions in subsections (c) through (g) below constitute the “Arbitration Agreement.” For any dispute you have with any of the Parties, you agree to first contact us and make a good faith attempt to resolve the dispute with us informally. Therefore, if you intend to initiate arbitration, you must first send us a written Notice of Dispute (“Notice”). A Notice from you to us must be emailed to legal@relatient.com (the “Notice Address”). Any Notice must include (i) the claimant’s name, address, and email address; (ii) a description of the nature and basis of the claim or dispute; (iii) if you are submitting the Notice, any relevant facts regarding your use of the Sites, including whether you have used the Sites; (iv) a description of the nature and basis of the specific relief sought, including the damages sought, if any, and the method by which you calculated such damages; (v) a personally signed statement from the claimant (and not their counsel) verifying the accuracy of the contents of the Notice; and (vi) documentation sufficient to verify your identity and your use of the Sites. The Notice must be individualized, meaning it can concern only your dispute and no other person’s dispute. After receiving a completed Notice, the Parties shall engage in a good faith effort to resolve the dispute for a period of 90 days. If the Parties cannot reach an agreement to resolve the issues identified in the Notice within 90 days after the completed Notice is received, a Party may commence mediation as set forth below. Compliance with this “Mandatory Pre-Arbitration Notice” section is a condition precedent to initiating mediation or arbitration.
(d) Mandatory Mediation. If the Parties are unable to resolve the dispute through the informal process described above, then prior to initiating arbitration, the Parties agree to submit the dispute to mediation administered by the American Arbitration Association (“AAA”) in accordance with its Commercial Mediation Procedures and conducted in Fulton County, Georgia. The mediation shall be conducted by a single mediator mutually agreed upon by the Parties; if the Parties cannot agree on a mediator within 14 days of the demand for mediation, AAA shall appoint one. Each Party shall bear its own costs of mediation, and the Parties shall share equally the mediator’s fees and any administrative costs. The mediation shall be completed within 45 days of the initial mediation demand unless extended by mutual written agreement of the Parties. If mediation does not resolve the dispute, either Party may then initiate binding arbitration as set forth below. Compliance with this “Mandatory Mediation” section is a condition precedent to initiating arbitration. This mediation requirement is consistent with and shall be interpreted in accordance with applicable state and federal laws.
(e) Arbitration Process. Unless resolved through the mandatory mediation process described above, any dispute arising out of or in connection with this Agreement shall be finally settled under the Commercial Rules of the American Arbitration Association (“AAA”) in Fulton County, Georgia by one or more arbitrators appointed in accordance with such rules, except that no punitive damages may be awarded. The arbitration decision shall be final and binding. The prevailing Party shall be entitled to recover its costs and reasonable attorney’s fees, and a judgment upon any award rendered may be entered in any court having jurisdiction.
You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in Fulton County, Georgia or at another mutually agreed location. Either Party may obtain injunctive relief (preliminary or permanent) and orders to compel arbitration or enforce arbitral awards in any court of competent jurisdiction. The Parties waive, to the fullest extent permitted by law, any objection that they may now or later have to (i) the laying of venue of any legal action or proceeding arising out of or relating to this Agreement brought in a court or arbitration setting and (ii) any claim that any action or proceeding brought in any such court or arbitration has been brought in an inconvenient forum.
If 25 or more similar arbitration demands presented by or with the assistance, coordination, or cooperation of the same law firm, group of law firms, cooperating law firms, or organization are allowed to be submitted for arbitration, AAA shall: (i) administer the arbitration demands in batches of 100 demands per batch, with the discretion to create additional batches if AAA finds that they are necessary to facilitate the efficient resolution of demands; and (ii) apply a single initial filing fee and administrative fee per batch for each side as set forth in AAA’s Mass Arbitration Services and Supplementary Rules. You agree to cooperate in good faith to implement this batch approach to facilitate the efficient resolution of claims. This provision shall in no way be interpreted as authorizing class or mass arbitrations of any kind. We reserve all rights and defenses as to each and every demand and claimant. If any court or arbitrator determines that this paragraph is void or unenforceable for any reason or that an arbitration can proceed on a mass arbitration basis, then the Arbitration Agreement shall be deemed null and void in its entirety, and you and Relatient shall be deemed not to have agreed to arbitrate disputes.
(f) CLASS ACTION AND JURY TRIAL WAIVER. YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY LAW, BY ENTERING INTO THIS AGREEMENT, EACH PARTY IS WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION LAWSUIT. ALL CLAIMS MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY IN ARBITRATION, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING, AND, UNLESS WE AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS. THIS MEANS THAT YOU MAY NOT PARTICIPATE IN ANY CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE PROCEEDING BROUGHT BY ANY THIRD PARTY. NOTWITHSTANDING THE FOREGOING, YOU MAY PARTICIPATE IN A CLASS-WIDE SETTLEMENT.
(g) Arbitration Opt-Out. You may opt out of binding arbitration and the class action and jury trial waiver by notifying us in writing within 30 days after you have consented to or accepted this Agreement, unless a longer period is required by applicable law. Your written notification must be mailed, emailed, or delivered to us at the contact information below and must include your name, address, and a clear statement that you do not wish to resolve disputes through arbitration.
Contact Us
If you have questions or comments, please contact us at:
Relatient, Inc.
Legal Team
legal@relatient.com
(866) 473-8160
3525 Piedmont Road NE, Building 5, Suite 415
Atlanta, GA 30305 USA