Privacy Policy

Privacy Policy for Text Message and Email Communications

Effective Date: July 6, 2026

At Key-Bak (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you communicate with us via text message (SMS/MMS) and email.

1. Information We Collect

We may collect the following types of information when you interact with us:

  • Your  name
     
  • Email address
     
  • Phone number
     
  • Communication preferences
     
  • Content of messages you send or receive
     
  • Any other information you voluntarily provide
     

2. How We Use Your Information

We use your information to:

  • Send you updates, promotions, and service announcements
     
  • Respond to your inquiries or support requests
     
  • Confirm transactions or service appointments
     
  • Improve our products and customer service
     
  • Comply with legal obligations
     

3. Consent to Communications

By providing your email address or phone number, you consent to receive communications from us via:

  • Email (e.g., newsletters, promotions, service notifications)
     
  • Text Message (SMS/MMS) (e.g., appointment reminders, alerts, promotional offers)
     

You may opt out at any time (see Section 5).

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Trusted service providers (e.g., email/SMS platforms) under strict confidentiality agreements
     
  • Government authorities, if required by law
     
  • Business partners, only if you give explicit consent
     

5. Your Choices and Opt-Out Options

You can opt out of communications at any time by:

  • Email: Clicking the “unsubscribe” link at the bottom of any marketing email
     
  • Text Message: Replying “STOP” to any SMS/MMS message you receive from us
     

Please note that we may still send essential service-related messages (e.g., billing or support) even after you opt out.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting an updated version on our website.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:


Key-Bak
4245 Pacific Privado

Ontario, CA 91761

nicole@canopybrands.us
980-622-6984