Thank you for your interest in joining our team. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide when accessing or interacting with our candidate-facing websites and tools, including but not limited to our careers landing page, job application portals, and interview self-scheduling platforms (collectively, the “Sites”).
By using our Sites, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information during the hiring process:
- Contact Information (e.g., name, email address, phone number, physical address)
- Professional Information (e.g., résumé/CV, cover letter, work history, education, certifications)
- Demographic Information (e.g., gender, race/ethnicity, veteran status) – where allowed and only for equal opportunity reporting
- Assessment Responses (e.g., answers to job-related questions, video interview submissions, assessment results)
- Scheduling Preferences (e.g., availability for interviews or meetings)
- Technical Information (e.g., IP address, device type, browser, usage data via cookies)
2. How We Use Your Information
Your personal information may be used for the following purposes:
- To assess your qualifications and suitability for employment
- To communicate with you regarding your application status and upcoming interviews
- To manage and streamline the hiring process (including self-scheduling interviews)
- To comply with legal and regulatory requirements
- To improve our recruitment efforts, tools, and candidate experience
3. Sharing of Information
We may share your information with:
- Internal Personnel involved in the hiring process (e.g., recruiters, hiring managers, HR staff)
- Service Providers that support recruitment activities (e.g., application systems, background check vendors, scheduling tools)
- Regulatory Authorities, when required by law or regulation
- We do NOT sell your personal information to third parties.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including consideration for future job openings, and to comply with legal obligations. You may request deletion of your information at any time by contacting us (see Section 7 below).
5. Security
We use technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Withdraw your application or consent
- Object to or restrict certain processing activities
- To exercise these rights, contact us as outlined below.
7. Contact Us
If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us at:
Comfort Research
1719 Elizabeth Ave NW
Grand Rapids, MI 49504
8. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. We encourage you to review it regularly.