Privacy Policy for Text and Email Communications



At AJ Panzarella LLC dba Panzarella Waste and Recycling Services (“Panzarella Waste and Recycling Services,” “we,” “us,” or “our”), we value your trust. This Privacy Policy explains how we collect, use, and protect personal information shared with us through text messages, emails, and related communications.


Information We Collect

When you communicate with us by text or email, we may collect:

  • Your name and contact information (email address, phone number).
     
  • Service-related details (pickup requests, billing inquiries, scheduling).
     
  • Any other information you voluntarily provide in your message.
     

How We Use Your Information

We use your information only to:

  • Respond to your questions, requests, or service needs.
     
  • Send service updates, reminders, or notifications.
     
  • Provide invoices, payment confirmations, and other business communications.
     
  • Improve our customer service and operations.
     

We do not sell, rent, or share your information with outside parties for marketing purposes.


Communication Preferences

  • Texts: By providing your mobile number, you consent to receive service-related text messages. Standard message and data rates may apply.
     
  • Emails: By providing your email, you consent to receive service-related email communications.
     
  • You may opt out of non-essential communications at any time by replying “STOP” to a text message or by following the unsubscribe link in our emails.
     

Data Protection

We take reasonable measures to protect your personal information, including secure systems and limited access to employee personnel who need the information to provide service.


Third-Party Service Providers

We may use trusted third-party vendors (such as email or text message platforms) to deliver communications. These vendors are only authorized to use your information to provide the requested service and must protect your information in accordance with applicable law.


Legal Requirements

We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, or the safety of our employees, customers, or the public.


Children’s Privacy

Our services are not directed toward children under 18. We do not knowingly collect personal information from children.


Your Rights

As a customer, you have the right to:

  • Request access to the information we hold about you.
     
  • Request correction or deletion of your personal information, subject to legal or contractual requirements.
     

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with a new effective date.


Contact Us

For questions about this Privacy Policy or your information, please contact us at:


AJ Panzarella LLC dba Panzarella Waste and Recycling Services
Phone: (877)720-9594
Address: 4600 Powerline Rd, Fort Lauderdale, FL 33309