Privacy Policy for Menlo Lane Transportation, Inc.

Last Updated: 12/06/2025

1. Introduction

Menlo Lane Transportation, Inc. (“Company”, “we”, “us”, or “our”) operates in the trucking, freight, and logistics industry. We are committed to protecting the privacy of our customers, drivers, employees, and business partners.

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when providing transportation, dispatching, logistics management, and related services (“Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information such as:

• Name
• Mailing address
• Email address
• Phone number
• Driver’s license or CDL number
• Employment or application details
• Billing, payment, or invoicing information

2.2 Operational & Driver Information

Collected for safety, compliance, dispatching, and fleet operations:

• GPS location of company trucks or equipment
• Electronic Logging Device (ELD) data
• Driver logs and Hours of Service (HOS) information
• Vehicle telematics (speed, braking, engine performance)
• Route, load assignment, and delivery data
• Safety records and incident reports

2.3 Website or App Information

If you interact with our website or digital systems, we may collect:

• IP address
• Browser and device details
• Cookies and usage analytics
• Log files

2.4 Information From Third Parties

We may receive information from:

• Background check providers (with consent)
• Motor carrier compliance systems
• Shippers, brokers, and logistics partners
• Insurance carriers
• Payment processors

3. How We Use Your Information

For Operational and Safety Purposes

• Dispatching and managing loads
• Real-time vehicle location tracking
• Ensuring DOT and FMCSA compliance
• Monitoring safety and vehicle performance
• Maintaining accurate ELD and HOS records

For Customers and Partners

• Processing freight orders and deliveries
• Shipment updates and communication
• Invoicing and payment processing

For Company Administration

• Hiring and managing employees or contractors
• Performing background checks (with consent)
• Addressing safety, security, and fraud prevention
• Internal recordkeeping and reporting

For Website and Technical Operations

• Enhancing user experience
• Diagnosing technical issues
• Analytics and performance optimization

4. Legal Bases for Processing (If Applicable)

For individuals in the European Economic Area (EEA) or jurisdictions with data protection laws, we process personal information under the following lawful bases:

• Your consent
• Performance of a transportation or service contract
• Compliance with legal requirements (DOT, FMCSA, IRS, etc.)
• Legitimate business interests (fleet management, safety compliance)

5. How We Share Your Information

We may share information only when necessary to provide our Services or comply with the law, including with:

• Shippers, brokers, and logistics partners
• DOT, FMCSA, and other regulatory agencies
• ELD and telematics service providers
• Insurance companies and claims adjusters
• IT, payroll, and administrative service providers
• Law enforcement when required
• Successor organizations in case of merger or acquisition

We do not sell your personal information.

6. GPS, Telematics & ELD Tracking

Trucking operations require real-time monitoring. We collect GPS and telematics data to:

• Ensure safe and compliant driving
• Meet FMCSA ELD mandates
• Optimize routes and load assignments
• Protect company assets and cargo

This data is used only for legitimate operational, safety, and regulatory purposes.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tools for analytics and functionality. You may disable cookies through your browser settings, though some features may not function fully.

8. Data Retention

We retain personal information only as long as necessary to:

• Provide transportation and logistics services
• Comply with federal recordkeeping requirements
• Maintain legal, tax, and safety documentation

When data is no longer required, it is securely deleted or anonymized.

9. Data Security

We use administrative, technical, and physical safeguards designed to protect personal information. While no method of transmission or storage is completely secure, we take reasonable measures consistent with industry standards.

10. International Data Transfers

If data is transferred or stored outside the United States by our service providers, we ensure appropriate safeguards are in place.

11. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the information we have about you
• Request corrections or updates
• Request deletion of certain data
• Opt out of marketing communications
• Withdraw consent where applicable

To exercise your rights, contact us at the email provided below.

12. Children’s Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors.

13. Your Choices

You may:

• Opt out of marketing emails
• Update your contact or account information
• Control cookies in your browser
• Request deletion of certain personal data (subject to regulatory requirements)

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective once posted on our website or provided to users by other means.

15. Contact Us

For questions or requests related to this Privacy Policy or your personal information, please contact:

Menlo Lane Transportation, Inc.
PO Box 3071
Greenville, SC 29602
Email: cole@menlolane.com