Privacy Policy
Your privacy is important to us. This portion of the Terms of Service describes what information Partzilla.com collects, and the choices you can make about the information that is collected. Your use of the website - Partzilla.com and our promotional apps - constitutes an agreement with this Privacy Policy and these information collection practices.
When you make a purchase on Partzilla.com you will be asked to provide us with some personal information about yourself, such as:
This personal information is never sold or rented to third parties, and is used only to complete your online transaction and to provide you with information and updates about your current order, or past orders. Personal Information provided at checkout is also used to get in touch with you to discuss your order or account status when necessary. Information provided about make/model/machine/brand ownership or preferences may be used to customize your online shopping experience, or to send you personalized Partzilla.com communication experiences if you are opted into receiving non-transactional emails. To learn more about non-transactional email communication, please continue reading.
In several places on Partzilla.com - including the checkout experience, the footer of the website, and the Account registration experience - you may see checkboxes and forms that ask you if you would like to receive promotional emails and news from Partzilla.com. By submitting your email address through one of these forms, or by leaving the email "opt-in" box checked at Account registration or checkout, you agree to allow Partzilla.com to use your email address to send you promotional discounts, news, content, company updates, and other non-transactional information directly or indirectly related to Partzilla.com and Partzilla.com culture. These emails are called "non-transactional emails." We will never share or rent the information we collect, and you can opt-out of receiving future non-transactional emails at any time. To opt-out, simply click Unsubscribe at the bottom of any non-transactional email we send to you. You may also email us or text us at any time to be immediately removed from all email marketing.
We may periodically run contests on Partzilla.com which will ask you to voluntarily submit select personal information such as your email address or User-Generated Content. If you choose to enter the contest and submit your email address, or other content, we will use your email address to send you non-transactional materials including, but not limited to, sweepstakes updates, promotional discounts, and news. Your personal information will also be used to contact you if necessary (for instance, if you win a sweepstakes). By entering the sweepstakes, you agree to receive non-transactional emails. To opt-out, simply click Unsubscribe at the bottom of any non-transactional email we send to you. You may also email us or text us at any time to be immediately removed from all email marketing.
Demographic and profile data may also be collected through Partzilla.com to add personalization to the email communication we send you and to improve your on-site shopping experiences.
Partzilla SMS Communications Policy
By opting in to receive SMS text messages from Partzilla at the mobile phone number(s) you provide, you authorize Partzilla to send you text messages for the following purposes, including but not limited to:
1. Information about your orders or account
2. Fraud prevention and investigation
3. Urgent alerts in the event of an emergency
4. Shopping cart reminders and promotional messages, when applicable and with your consent.
Some messages may be sent using automated technology, including personalized shopping cart reminders triggered by your browsing activity or when items are left in your cart. To detect cart abandonment and initiate these reminders, we use tools such as website cookies and tracking technologies.
Message Frequency Disclosure
The frequency of messages varies based on your interactions with Partzilla. You may receive messages depending on your activity on our website and the services you’ve opted into.
We will not send SMS marketing messages without your prior express written consent. Opting in is not required to browse or make purchases on Partzilla.com or to use our services. Standard message and data rates may apply.
Opt-Out Instructions
To opt-out of receiving SMS messages from Partzilla, reply STOP to any Partzilla message. Once you opt out, you will no longer receive text messages from Partzilla at that number. Please note that opting out of SMS messages may prevent us from sending you important account updates or time-sensitive alerts. In such cases, we’ll attempt to contact you via email or phone.
Help Instructions
For assistance, reply HELP to any Partzilla message.
Data Sharing and Carrier Disclaimer
We do not share SMS opt-in data or consent with any third parties. Carriers are not liable for delayed or undelivered messages.
For questions regarding our SMS communications, please contact us at customerservice@partzilla.com or call 1-877-473-4595.