Bowlin Travel Centers, Inc.
Recruiting Text Messaging Privacy Policy
1. Purpose and Scope
Bowlin Travel Centers, Inc. ("Bowlin," "we," "our," or "us") uses text messaging (SMS) through our recruiting platform to communicate with job applicants and candidates regarding employment opportunities. This policy applies to all candidates who opt in to receive text communications related to recruiting and hiring activities.
We comply with all applicable federal and state laws, including the Telephone Consumer Protection Act (TCPA), and applicable privacy laws in Arizona and New Mexico.
2. Information We Collect
When you opt in to receive text messages, we may collect:
- Mobile phone number
- Name and identifying applicant information
- Message content (sent and received)
- Date, time, and method of consent
- Message delivery and interaction data
- Communication preferences
We do not collect sensitive personal information such as Social Security numbers, financial data, or medical information via text messaging.
3. Legal Basis and Consent
All recruiting text messages are sent only after obtaining prior express consent in compliance with TCPA requirements. Consent may be obtained through applications, written acknowledgment, or text opt-in.
Consent is not a condition of employment. Message and data rates may apply.
4. Use of Information
Information is used strictly for recruiting purposes, including:
- Job opportunity communication
- Interview scheduling
- Application updates
- Hiring follow-ups
5. Opt-In and Opt-Out
Candidates may opt in by providing their phone number and agreeing to receive messages.
To opt out, reply STOP at any time. Messaging will cease immediately except for confirmation.
6. Data Sharing
Text messaging services are facilitated through a third-party provider. Information is accessible only to authorized personnel and is not sold or rented.
7. Data Security
We use appropriate safeguards to protect information, including restricted access and secure systems.
8. Data Retention
Records including consent and message logs are retained in accordance with legal and operational requirements.
9. Arizona and New Mexico Considerations
Bowlin follows applicable state standards and provides reasonable access, correction, and consent withdrawal rights.
10. Candidate Responsibilities
Candidates must provide accurate information and avoid sharing sensitive data via text.
11. Children’s Privacy
Services are not intended for individuals under 16.
12. Contact Information
Bowlin Travel Centers, Inc.
Human Resources Department
hrdept@bowlintc.com
505-266-5985
13. Policy Updates
This policy may be updated at any time with a revised effective date.